Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Activites
Timeline
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Amber Redmond

Chicago,IL

Summary

Knowledgeable Certified Medical Assistant with an exceptional background in handling intensive clinical environments. Experienced in collaborating across disciplines to support patient needs and enhance care. Highly-motivated employee with a desire to take on new challenges who also presents with a strong work ethic, adaptability and exceptional interpersonal skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

NHA Certified Medical Assistant

Rush University Medical Center, RUMC
Chicago, IL
08.2023 - Current
  • Assist physicians with patient care by taking vital signs, patient histories and preparing patients for examinations
  • Administer injections, medications and treatments as directed by the physician
  • Communicate with pharmacies about prescription refills, medication changes and prior authorizations on behalf of supervising physician
  • Perform administrative duties such as scheduling appointments, respond to patient callbacks, answer direct patient inquiries, and file forms for providers to review for patient care coordination
  • Participate in team meetings to improve workflows and contribute to improving patient population outcomes
  • Prepare laboratory specimens for analysis
  • Current member of the Medical Assistant Committee where objectives, goals, and strategies are developed
  • Precept new, incoming Medical Assistant staff members to make sure they have a smooth onboarding process and to ensure they adhere to clinical workflows, organizational policies, and patient care standards
  • Served in an interim leadership role to gain hands-on experience in workflows, staff scheduling, and inventory management which contributes to the operational efficiency of the clinic

NHA Certified Clinical Medical Assistant

Carle Foundation
Champaign, IL
10.2021 - 01.2024
  • Performed routine administrative and patient care support duties to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly
  • Prepared and assisted patients with rooming as well as arranging examining rooms with appropriate instruments, supplies, and equipment
  • Reviewed and recorded chief of complaint, medical history, medications, allergies, labs, and immunizations
  • Assisted health care providers during examinations and procedures by taking the patients vital signs, prepping laboratory specimens, performing basic point of care tests, administering medications, authorizing prescription refills, removing sutures and providing wound care for patients when necessary
  • Educated patients by providing medication and health information/instruction packets
  • Responsible for completing inventory and stock for office maintenance and audits
  • Worked/Trained in the following departments: Float, Family Medicine, Pediatrics, Adult Medicine, Carle Illinois College of Medicine, Convenient Care
  • Attended to the community by assisting with vaccine administration/COVID-19 testing throughout the community
  • Clinics: Covid Testing Drive-Thru Clinic, Covid Vaccination Clinic, and Flu Clinic
  • Served as a member of the Curtis Family Medicine Unit Partnership Council - Recorder
  • Purpose is to create a place to develop and enhance relationships and have meaningful conversation in order to achieve shared mission and vision of the department
  • Discuss rounding reports, employee engagement, patient/staff safety, quality and control improvement, recruitment and retention, patient satisfaction, healthy work environment, etc.

Communications Intern

Liberal Arts & Sciences SAAO
Champaign, IL
10.2019 - 12.2020
  • Drafted social media posts and updated Portal highlighting LAS student achievement and LAS program opportunities and deadlines
  • Worked with LAS staff to identify and document LAS resources and events to encourage current and prospective student engagement as well as being responsible for producing LAS LINEUP features.

Student Representative

University of Illinois Foundation
Champaign, IL
09.2019 - 12.2019
  • Solicit to alumni and friends of all three U of I campuses (UIUC, UIC and UIS) for financial support and contributions

Resident Assistant

Gies College of Business, EBL Program
, IL
07.2019 - 07.2019
  • Helped assist a two – week program that provided 30 underrepresented minority high school students from around the country to learn more about Gies College of Business and the University of Illinois at Urbana – Champaign
  • Students learned more about becoming future business majors and got an insight into careers like marketing, accountancy, finance, management, information systems and entrepreneurship

Undergraduate Student Worker

LAS SAAO & AAP
Champaign, IL
01.2019 - 07.2019
  • Assisted the College of LAS SAAO & AAP office with organizing, filing, and uploading student files into the Undergraduate Records Database

Intern

Rush University Medical Center, RUMC
Chicago, IL
06.2018 - 08.2018
  • Worked alongside Dr. Christopher Seder and the Cardiovascular Thoracic Surgery Team
  • Observed surgical procedures such as the following: Wedge Resections, Video-Assisted Lobectomies, Lung & Lymph node biopsies, and Mediastinal procedures along with many other procedures
  • Developed a Case Report for Dr.Christopher Seder and Dr.Nicole Giessen on Solitary Malignant Fibrous Tumors

- Listed as first author in the case report

- Report is to be featured in Dr.Vigneswaran’s research book

Education

B.S. - Community Health

University of Illinois
12.2020

Skills

  • Administrative
  • Clinical
  • Basic Procedural skills
  • Basic Laboratory skills
  • PPE Use
  • Team Building
  • Customer Service
  • Interpersonal Communication
  • Organization
  • Decision-Making
  • Verbal Communication
  • Cultural Awareness

Certification

  • Certified Clinical Medical Assistant
  • Basic Life Support

Affiliations

  • Carle Foundation Hospital Rewards & Recognition

- Gold Star, Way to Be, Key Contributor and Preceptor of the Quarter Recipient

- Awards received in honor of high achievement and excellence within the department

- Recognized by patient(s) and staff for providing exceptional service & quality care

- Awards given to staff members who invest time and effort into the many changing processes happening throughout the department

Activites

Giesnt and International Awareness & Involvement 
  • The Career Center UIUC, Pre-Health Ambassador

- Assisted in panel discussions with UIUC interests/potential pre-health students and helped organize events

  • Pre-PA Club

- University of Illinois's Pre-Physician Assistant club focuses on getting undergraduate students prepared for Physician Assistant School. We met multiple times every month, participating in meetings that included general information, presentations from different PA Program representatives, discussions with actual PA students, and much more

  • Illini Medical Screening Society - Training Committee

-  A program that provided free health care screenings to the under-served populations in Champaign County, Illinois. The screenings look for precursory symptoms of diabetes, high cholesterol, and high blood pressure. After consulting with a physician, clients are referred to a free health clinic, so they can receive follow up care with a Primary Care Physician

- Train potential members of IMSS on clinical skills 

  • Student Mission Trip to China

- A student mission trip to China for two weeks to explore and study cultural landmarks, the Chinese language, and to be involved in student exchange opportunities

Timeline

NHA Certified Medical Assistant

Rush University Medical Center, RUMC
08.2023 - Current

NHA Certified Clinical Medical Assistant

Carle Foundation
10.2021 - 01.2024

Communications Intern

Liberal Arts & Sciences SAAO
10.2019 - 12.2020

Student Representative

University of Illinois Foundation
09.2019 - 12.2019

Resident Assistant

Gies College of Business, EBL Program
07.2019 - 07.2019

Undergraduate Student Worker

LAS SAAO & AAP
01.2019 - 07.2019

Intern

Rush University Medical Center, RUMC
06.2018 - 08.2018

B.S. - Community Health

University of Illinois
Amber Redmond