Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Reed

Benton,AR

Summary

Natural leader offering several years of success in professional positions. Demonstrating passion for building relationships, cultivating partnerships and growing businesses. Attentive to company strengths and requirements, effectively balancing goals and resources to achieve dramatic results.

Overview

23
23
years of professional experience

Work History

Regional Sales Manager

BradyPlus
Little Rock, AR
08.2023 - 08.2025
  • Managed customer relationships to ensure satisfaction and loyalty.
  • Organized sales events to promote product awareness and engagement.
  • Generated reports on weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.
  • Established relationships with key accounts in the region through personal visits and phone calls.
  • Identified opportunities for cross-selling and up-selling within existing customer base.
  • Created and maintained sales environment to support business objectives.
  • Supervised sales strategy, training, team structure, and communication of regional sales program.
  • Recruited, trained, coached, mentored, and evaluated a team of regional sales representatives.
  • Organized trade shows, exhibitions, and other events to showcase products.

Sales Representative

HD Supply
Little Rock, AR
01.2021 - 07.2023
  • Developed product knowledge to assist customers with inquiries.
  • Built relationships with clients to enhance customer loyalty.
  • Collaborated with team members to improve sales strategies.
  • Conducted product demonstrations to showcase features and benefits.
  • Participated in training sessions to improve sales techniques and skills.
  • Developed key customer relationships to increase sales.
  • Generated new sales leads through cold calling and networking activities.
  • Negotiated pricing contracts with customers to maximize profits.
  • Listened to customer needs to identify and recommend best products and services.

D E P A R T M E N T S U P E R V I S O R

Home Depot
Little Rock, AR
04.2002 - 12.2020
  • Supervised daily operations and ensured compliance with safety protocols.
  • Coordinated team schedules to optimize workforce efficiency and coverage.
  • Trained new employees on product knowledge and customer service standards.
  • Managed inventory levels and conducted regular stock audits for accuracy.
  • Resolved customer complaints in a timely manner.
  • Trained and mentored new associates on department policies and procedures.
  • Participated in weekly meetings with senior leadership teams to discuss progress.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Facilitated communication between management, staff, and customers.
  • Supervised departmental employees, delegating with tasks and responsibilities.
  • Monitored department operations to ensure productivity standards were met.
  • Oversaw the hiring process, including recruiting, interviewing, and onboarding new employees.
  • Organized and completed weekly schedules to ensure each shift was adequately covered.
  • Worked closely with sales associates to complete tasks.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Fostered a positive and inclusive work environment, promoting teamwork and collaboration.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Some College (No Degree) -

Arkansas State University
Jonesboro, AR

High School Diploma -

J.A Fair
Little Rock, AR

Skills

  • Customer relationship management
  • Team leadership
  • Effective communication
  • Problem solving
  • Sales forecasting
  • Product knowledge
  • Account development

Timeline

Regional Sales Manager

BradyPlus
08.2023 - 08.2025

Sales Representative

HD Supply
01.2021 - 07.2023

D E P A R T M E N T S U P E R V I S O R

Home Depot
04.2002 - 12.2020

Some College (No Degree) -

Arkansas State University

High School Diploma -

J.A Fair

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