Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

AMBER RICHARDSON

Greer

Summary

Organized and proactive marketing, sales and lending professional with proven success with deadlines, research and market conditions. Adept at thriving in fast-paced environments and goal-driven roles. Practiced in market research, customer satisfaction, and detail oriented work. Looking for an opportunity to relocate.

Overview

8
8
years of professional experience

Work History

Account Executive

DOM360
Greenville , SC
09.2022 - Current
  • Maintained updated knowledge of changing industry, standards and trends related to accounts.
  • Utilized CRM to collect, organize and manage sales data and customer information. Analyzed and presented data with clients.
  • Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
  • Utilized SEO and SEM to promote performance and used UTM tracking.
  • Increased profitability within accounts by cross-selling additional products.
  • Managed a catalogue of 25 clients and a team of 5 account coordinators underneath me.

Member Loan Consultant

MTC Federal Greenville
10.2021 - 09.2022
  • Prequalified borrowers based on credit criteria and offered debt counseling and financial education to clients and potential clients to help attain loan qualification.
  • Reviewed and processed hundreds of loan applications and credit reports in a timely and effective manner
  • Worked collaboratively with loan team to ensure the accurate assessment of loan conditions
  • Worked as a productive and positive team member to design, code, test, report, and debug operations with a new in house CRM to process loans.

Car Sales / Finance

Asbury Automotive Greenville
, SC
09.2020 - 11.2021
  • Greeted potential customers assessing purchasing needs by actively listening and providing recommendations based on customers automotive requirements
  • Produced online and in-person marketing content to generate business from potential buyers
  • Reviewed and processed individual loan and credit applications
  • Researched new car products and trends through automotive releases to stay up to date and make best recommendations to potential customers.
  • Structured deals and negotiated with financial institutions to complete financing and funding.
  • Sold service contracts, insurance and after-market products while continually tracking sales, developing goals and pitching new products.

Marketing Specialist

Lending Services
, SC
03.2018 - 09.2020
  • Created and provided marketing material to meet business needs.
  • Designed and coordinated brochures, fliers and direct mail pieces.
  • Facilitated growth and increased brand awareness by working with clients to build and maintain key business relationships.
  • Reviewed customer financial data to ascertain level of risk involved for extending credit.
  • Maintained knowledge of current competitors, refreshed guidelines, maintained relationship with clients to capture deals.
  • Utilized Salesforce and other CRM tools.

Rental Sales Agent

Enterprise Holdings Greenville
, SC
06.2016 - 03.2018
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Drove sales of company products and services by understanding customers using a strategic and organized approach.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.

Education

Bachelor of Arts - Psychology

Southern New Hampshire University
Hooksett, NH
01-2024

Skills

  • Microsoft Office
  • Strong Negotiation with B2B sales
  • Salesforce / Customer Relationship Management (CRM)
  • Internet and E-Mail Marketing 
  • Strategic Marketing / SEM and SEO
  • Proficient in Canva
  • Extensive knowledge of all Social Media Platforms

References

REFERENCES References available upon request

Timeline

Account Executive

DOM360
09.2022 - Current

Member Loan Consultant

MTC Federal Greenville
10.2021 - 09.2022

Car Sales / Finance

Asbury Automotive Greenville
09.2020 - 11.2021

Marketing Specialist

Lending Services
03.2018 - 09.2020

Rental Sales Agent

Enterprise Holdings Greenville
06.2016 - 03.2018

Bachelor of Arts - Psychology

Southern New Hampshire University
AMBER RICHARDSON