Amber Ridgeway
Ward ,AL
Summary
Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Overview
14
14
years of professional experience
Work History
Bank Teller
Naheola Credit Union
Livingston, AL
07.2023 - Current
- Managed high- volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end each shift, minimizing discrepancies in financial records.
- Answered customer inquires regarding account balances, transaction history, services charges and interest rates
- Establish trust with clients by maintaining confidentiality and protecting sensitive financial information.
Merchandiser
Walmart
Petal , MS
01.2015 - 10.2026
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Performed regular price checks on select items throughout the store location.
- Coordinated promotional events such as special sales or clearance items.
- Participated in weekly meetings regarding upcoming promotions or changes in product lines.
- Provided training and support for new staff members in regards to merchandising operations.
Frontline Member Associate
Sam's Club
Meridian, MS
07.2023 - 07.2023
- Processed payments for products or services rendered using cash register, credit card machine and and or other POS systems.
- Organized merchandise displays in accordance with company guidelines.
- Managed multiple tasks simultaneously while remaining organized and efficient throughout the day.
- Greeted customers, answered inquiries, and directed them to the appropriate department.
- Handled returns quickly while ensuring customer satisfaction was met.
Direct Care Worker
Ellisville State School
Ellisville , MS
10.2016 - 05.2017
- Promoted independence by teaching self-care skills such as dressing, hygiene and housekeeping tasks.
- Maintained confidentiality according to agency policies regarding client information.
- Maintained accurate records of all services provided to clients.
- Ensured safety of clients by monitoring environment for hazards and providing appropriate supervision when needed.
Production Worker
Howard's Industry
Laurel, MS
06.2014 - 04.2016
- Communicated with team members regarding tasks assigned during shift.
- Provided assistance in loading and unloading containers onto trailers for transport.
- Identified defective parts or components and removed them from production line.
- Followed safety protocols while operating machines and equipment.
- Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
- Cleaned up work area at end of shift to maintain safe working environment.
Cashier
Cato Fashions
Laurel, MS
06.2012 - 06.2014
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Followed company security procedures for handling large sums of money.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Issued receipts, refunds, credits or change due to customers.
Education
High School Diploma -
Choctaw County High School
Butler, AL05-2012
Some College (No Degree) - Radiologic Technology
Jones County Junior College
Ellisville, MSSkills
- Financial Transactions
- Money Handling
- Cash counting
- Asset Management
- Customer Relationship Management
- Customer Needs Assessment
Timeline
Bank Teller
Naheola Credit Union
07.2023 - Current
Frontline Member Associate
Sam's Club
07.2023 - 07.2023
Direct Care Worker
Ellisville State School
10.2016 - 05.2017
Merchandiser
Walmart
01.2015 - 10.2026
Production Worker
Howard's Industry
06.2014 - 04.2016
Cashier
Cato Fashions
06.2012 - 06.2014
High School Diploma -
Choctaw County High School
Some College (No Degree) - Radiologic Technology
Jones County Junior College