Experienced with deep cleaning techniques and efficient organization methods to create spotless and welcoming spaces. Utilizes effective cleaning products and equipment to ensure hygienic environments. Knowledge of time management and prioritization to complete tasks swiftly and thoroughly. Reliably and enthusiastically pursuing an opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Well-organized House Cleaner with experience cleaning private residences and hotels. Valued for impeccable standards in maintaining sanitized and clean environments. Expert at using various cleaning tools and materials. Strong work ethic and commitment to quickly and correctly completing jobs. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Professional with strong experience in maintaining clean, safe, and organized environments. Adept at using various cleaning tools and chemicals, ensuring high standards of hygiene. Strong team player focused on collaboration and achieving results, adaptable to changing needs. Dependable, with skills in floor care, waste management, and minor repairs. Demonstrates proactive approach to problem-solving and maintains positive attitude. Professional in janitorial field with strong focus on maintaining cleanliness and safety. Proven track record in handling cleaning tasks and managing supplies efficiently. Reliable team player with adaptability to changing needs and commitment to high standards.
Work History
Barista
Americana
Cleveland Ohio
09 2009 - 09 2010
Prepared high-quality coffee beverages using espresso machines and brewing equipment.
Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
Maintained cleanliness and organization of workstations to ensure a safe environment.
Operated cash register, processing transactions accurately and handling cash responsibly.
Followed recipes and standards for beverage preparation to ensure consistency in taste and presentation.
Assisted in inventory management by tracking stock levels and reporting shortages as needed.
Engaged with customers to foster a welcoming atmosphere, enhancing overall dining experience.
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Maintained regular and consistent attendance and punctuality.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Janitorial Worker
Saint Stanislaus Catholic School
Cleveland Ohio
04 2011 - 02 2012
Maintained cleanliness and sanitation throughout school facilities, ensuring a safe environment for students and staff.
Operated cleaning equipment, including floor scrubbers and vacuums, to enhance facility maintenance efficiency.
Conducted regular inspections of classrooms and restrooms, identifying areas needing attention or repairs.
Assisted in waste management procedures, including recycling initiatives to promote environmental responsibility.
Collaborated with staff to determine cleaning priorities based on daily activities and special events.
Implemented effective cleaning techniques, contributing to improved hygiene standards across the school premises.
Developed a proactive approach to routine cleaning schedules, optimizing workflow during peak periods.
Swept hard surface floors using broom or push broom dust mop.
Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
Dusted surfaces, ledges, fixtures and furniture.
Sanitized break area kitchen counters, tables and sinks.
Cleaned and sanitized drinking fountains.
Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
Kept building spaces premises clean inside and outside.
Maintained a safe environment for building occupants by promptly addressing spills, debris, and other hazards.
Damp-mopped hard floors to clean and remove residue or spillage.
Contributed to a pleasant atmosphere for visitors through diligent upkeep of common areas, restrooms, and entryways.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Collaborated with other janitorial staff members to complete large-scale projects quickly and efficiently.
Upheld company standards for cleanliness in all areas through proactive identification and resolution of potential problem spots.
Polished stainless steel fixtures and furniture details.
Ensured a welcoming environment for guests by keeping entranceways clear of debris, snow removal where applicable, or washing windows as needed.
Increased safety awareness by reporting potential maintenance issues or hazardous conditions to appropriate personnel.
Fostered positive working relationships with co-workers, supervisors, and building occupants through effective communication and collaboration.
Demonstrated adaptability and flexibility by accommodating special requests or changing priorities as needed to meet facility needs.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Promoted energy efficiency by turning off lights and equipment when not in use during routine cleaning tasks.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Cleaned equipment and machinery to maintain in optimum working condition.
Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Moved furniture for cleaning and set up for special events.
Reported vandalism or other damage to property to supervisor.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Maintained floor cleaning and waxing equipment.
Responded immediately to calls from personnel to clean up spills and wet floors.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
House Cleaner
Self-employeed
Ohio
11 2014 - 01 2018
Developed customized cleaning plans based on client needs and preferences.
Maintained high standards of cleanliness using eco-friendly products and techniques.
Utilized effective time management to complete multiple cleaning assignments efficiently.
Implemented quality control measures to ensure consistent service delivery across all jobs.
Established strong client relationships through reliable and responsive communication.
Managed inventory of cleaning supplies, optimizing costs while ensuring availability.
Resolved client concerns promptly, enhancing overall customer satisfaction and retention.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Maintained a safe working environment through proper use of cleaning products and equipment.
Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Dusted picture frames and wall hangings with cloth.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Delivered quality customer service to address urgent needs and cleaning requests.
Adhered to professional house cleaning checklist.
Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
Emptied trashcans and transported waste to collection areas.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Washed and put away kitchen dishes, utensils and glassware.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Changed bed linens and collected soiled linens for cleaning.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Education
Associates Degree - Small Business Administration/Management
Sinclair Community College
Dayton Ohio
08.2022
Certificate - Customer Service
Sinclair Community College
Dayton Ohio
08.2022
Skills
Menu memorization
Opening and closing duties
Food preparation and safety
Coffee machinery
Beverage preparation
Smoothie making
Professional demeanor
Adaptive and creative
Performance improvement
Cash Handling
Hospitality service expertise
Sales expertise
Excellent memory
Excellent math skills
Exceptional customer service
Friendly and outgoing
Skilled housekeeper
Active Listening
Teamwork and Collaboration
Organization and Time Management
Analytical and Critical Thinking
Multitasking Abilities
Interpersonal Communication
Attention to Detail
Excellent Communication
Dependable and Responsible
Timeline
Barista
Americana
09 2009 - 09 2010
Janitorial Worker
Saint Stanislaus Catholic School
04 2011 - 02 2012
House Cleaner
Self-employeed
11 2014 - 01 2018
Associates Degree - Small Business Administration/Management
