Amber Roberts
Clayton
Summary
Dynamic Show Manager with a proven track record at North East Ranch Horse Association, excelling in operations management and team development. Expert in problem-solving and negotiation, I successfully enhanced event experiences and achieved cost savings through strategic vendor relationships. Committed to fostering a positive work environment and driving continuous improvement in production quality.
Overview
2026
2026
years of professional experience
Work History
Show Manager
North East Ranch Horse Ass
- Trained staff on event protocols, promoting consistency in operations and participant experience.
- Conducted post-event evaluations to identify strengths and areas for improvement.
- Mitigated potential risks by proactively identifying issues and implementing timely solutions.
- Developed strong relationships with vendors and negotiated contracts for better rates, resulting in cost savings.
- Evaluated post-show metrics to identify areas for improvement and implement necessary changes for future productions.
- Cultivated a positive work environment among team members through effective leadership, motivation, and support.
Approval Manager
Department of Defense
08.2022 - 10.2025
- Reviewed and approved compliance documents for defense projects, ensuring adherence to regulatory standards.
- Coordinated with cross-functional teams to streamline approval processes, enhancing workflow efficiency.
- Analyzed project proposals, identifying potential risks and recommending mitigation strategies.
- Mentored junior staff on approval procedures and best practices to foster professional development.
- Championed a proactive approach to issue resolution, identifying potential bottlenecks early in the review process and taking appropriate action to mitigate negative impact on timelines or deliverables.
Training Coordinator
Department of Defense
08.2022 - 10.2025
- Coordinated training logistics and schedules for diverse military personnel programs.
- Assisted in development of instructional materials and course content for training initiatives.
- Facilitated training sessions, ensuring compliance with Department of Defense standards and protocols.
- Monitored participant progress and provided feedback to enhance learning outcomes and retention.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Enhanced employee performance by developing and implementing comprehensive training programs.
Airfield Operations Specialist
Department of Defense
12.2019 - 08.2022
- Monitored airfield operations to ensure compliance with safety regulations and protocols.
- Coordinated communications between ground control and flight operations for efficient aircraft movement.
- Reduced runway incursions through rigorous monitoring of aircraft movements and clear communication with pilots.
- Collaborated with various agencies for emergency response, ensuring timely and coordinated efforts during incidents.
- Managed air traffic flow effectively, reducing delays and ensuring smooth operations at the airfield.
- Contributed to positive relationships with airlines, stakeholders, and business partners through consistent communication and customer service.
Show Producer
Upstate Cow Horse Productions
06.2017 - 12.2021
- Developed engaging show concepts aligning with exhibitor's interests and national association's policies.
- Coordinated logistics for events, ensuring seamless execution of schedules and resources.
- Managed on-site production operations, overseeing crew assignments and troubleshooting issues during events.
- Maintained high levels of accuracy in reporting performance metrics internally as well as to external partners such as advertisers or sponsors.
- Developed innovative concepts for new shows through market research and collaboration with stakeholders.
- Managed budgets and timelines to ensure on-time delivery of top-notch productions without exceeding financial constraints.
Horse Show Manger
New York Reined Cow Horse Association
03.2015 - 03.2016
- Coordinated event logistics, ensuring seamless execution of show schedules and activities.
- Managed vendor relationships to secure necessary supplies and services for events.
- Oversaw staff assignments, enhancing productivity and ensuring efficient operations during shows.
- Developed promotional materials, boosting event visibility and attendance through targeted marketing efforts.
- Implemented creative marketing strategies to drive awareness and attendance at shows, generating interest among target audiences.
- Oversaw the recruitment, training, and supervision of staff to ensure high-quality performance and adherence to event objectives.
Assistant Aviation Operations Sergeant
United States Army
01.2011 - 12.2014
- Coordinated flight operations, ensuring compliance with safety regulations and standard operating procedures.
- Managed aircraft scheduling, optimizing resource allocation and minimizing downtime.
- Conducted pre-flight briefings, enhancing crew preparedness and mission execution efficiency.
- Oversaw maintenance checks, ensuring operational readiness of aviation assets and equipment integrity.
- Collaborated with fellow team members to plan, execute, and debrief on complex training exercises that honed essential skills.
- Increased situational awareness among team members during complex missions using advanced technology systems designed for real-time data sharing.
- Played a crucial role in disaster relief efforts by coordinating aviation support for affected communities during natural disasters or other crises.
- Provided expert guidance to junior personnel on best practices related to aircraft operation, maintenance protocols, and emergency procedures.
- Implemented training programs for personnel, improving operational skills and team cohesion.
- Analyzed flight data to identify trends, recommending process improvements to enhance operational performance.
Battle Captain
United States Army
10.2010 - 10.2011
- Coordinated mission operations, ensuring effective communication across units during training and combat scenarios.
- Directed tactical exercises, enhancing team cohesion and operational effectiveness through detailed planning.
- Cultivated an environment of accountability among subordinates by upholding high standards of performance.
- Streamlined communication between units for improved coordination and rapid decisionmaking.
- Mitigated risks through thorough contingency planning, enhancing overall mission success probability.
- Adapted quickly to dynamic scenarios, realigning priorities as needed without compromising mission objectives.
Education
Associate of Science - Business Administration
University of Maryland Global Campus
Hyattsville, MD05.2023
Skills
- Volunteer management
- Customer service
- Problem-solving
- Problem resolution
- Training and development
- Operations management
- Team development
- Staff management
- Negotiation and conflict resolution
- Schedule management
Affiliations
American Ranch Horse Association
Timeline
Approval Manager
Department of Defense
08.2022 - 10.2025
Training Coordinator
Department of Defense
08.2022 - 10.2025
Airfield Operations Specialist
Department of Defense
12.2019 - 08.2022
Show Producer
Upstate Cow Horse Productions
06.2017 - 12.2021
Horse Show Manger
New York Reined Cow Horse Association
03.2015 - 03.2016
Assistant Aviation Operations Sergeant
United States Army
01.2011 - 12.2014
Battle Captain
United States Army
10.2010 - 10.2011
Show Manager
North East Ranch Horse Ass
Associate of Science - Business Administration
University of Maryland Global Campus