Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive stakeholder interactions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Greenroom Hawaii
Hale'iwa, US
05.2024 - Current
Greet and engage with visitors, providing a welcoming and informative experience
Develop an in-depth understanding of the gallery's collections and exhibitions to effectively communicate with clients and visitors
Assist in the organization and setup of gallery exhibitions and events
Conduct sales transactions and maintain accurate records
Offer guidance and information regarding artists, their work, and the gallery's services
Handle artwork with care and ensure the safety and integrity of the displayed pieces
Collaborate with team members to maintain the gallery's appearance and operational standards
Participate in ongoing training and development to deepen knowledge of art and sales techniques
Provide support in managing the gallery's online presence and social media
Maintained social media calendar, supporting brand identity while tapping into seasonal moments and appropriate trends
Suggested new ways to attract new clientele and increase community engagement.
'Aina Lead Teacher and Team Coordinator
Kokua Hawaii Foundation & The Department of Education
Hale'iwa, US
01.2023 - Current
Served as the 'ĀINA Team Coordinator to facilitate communication between Kōkua Hawaiʻi Foundation program staff and SBES staff
Oversee 'ĀINA Fundraising Efforts on Campus
Assist with coordination and budgets of the locally grown snacks that are served school wide weekly
Coordinate Waste Reduction Initiatives on Campus
Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
Participated in workshops, trainings and conferences to improve educational skills.
Received recognition for contributions to innovative concepts in classroom instruction.
Coordinated with prospective donors to receive corporate sponsorships and initiate matching gift campaigns to achieve funding goals.
Coordinated volunteer recruitment efforts at events.
Created marketing materials to promote fundraising activities.
Administrative Manager
JK7 Spa and Wellness LLC
Hale'iwa, US
05.2021 - 05.2023
Managed day-to-day operations of a busy office environment, including scheduling appointments and ordering supplies
Created comprehensive administrative procedures that improved workflow processes
Excelled in customer service, resolving complex issues quickly and professionally
Adept at multitasking, delegating tasks to employees, and managing multiple projects simultaneously with minimal supervision
Leveraged excellent communication and interpersonal skills to foster positive relationships with guests and promote repeat business opportunities
Interviewed and hired applicants
Collected payments and record data pertaining to funds and expenditures
Maintained accurate records for inventory control, payroll, budgeting, and financial reporting
Developed relationships with local businesses to facilitate cross-promotional opportunities
Handled customer inquiries promptly, professionally and courteously via telephone or email communications
Demonstrated excellent communication skills in order to effectively present products and services
Collaborated with marketing and sales teams to uncover and pursue expansion opportunities
Performed administrative duties including data entry, filing, scheduling meetings
Built relationships with clients to ensure customer satisfaction and loyalty
Demonstrated success in training new staff members on operational procedures as well as safety protocols
Assistant Restaurant General Manager
Haleiwa Joe's
Haleiwa, US
09.2018 - 04.2019
Coordinated with and support SBES teachers in leading 'ĀINA Lesson Extensions as needed
Established positive relationships with parents by engaging them in their child's education
Attended and participated in professional development activities and conferences to enhance skill and job knowledge
Administered proprietary curriculum while creating fun, interactive learning experiences
Utilized excellent communication and interpersonal skills to collaborate with colleagues, clients, and vendors
Banquet Supervisor
Turtle Bay Resort
Kahuku, US
01.2017 - 06.2018
Scheduled use of facilities and catering services for events such as banquets and receptions and negotiated details of arrangements with clients
Demonstrated ability to lead and motivate a team of hospitality professionals
Handled customer inquiries promptly and efficiently while maintaining an excellent level of service
Assigned duties, responsibilities, and work stations to employees in accordance with work requirements
Organized and delegated tasks to staff members, monitored performance and provided constructive feedback
Circulated throughout restaurant facilities and kitchen areas to monitor and maintain food quality and service standards
Scheduled and received deliveries and verified goods received against paperwork
Inspected banquet rooms prior to each event to ensure they were properly prepared for guests' arrival
Demonstrated strong leadership skills while managing a team of up to 30 banquet staff members
Analyzed customer feedback regarding services provided during banquets in order to identify areas needing improvement
Coordinated with other departments such as kitchen staff and maintenance personnel when needed
Managed the financial aspects of banquets including budgeting, invoicing, billing reconciliation
Conducted meetings and collaborated with other personnel for menu planning, serving arrangements and related details
Ensured all banquet events ran smoothly by overseeing setup, break down, food preparation, and serving activities
Implemented strategies to enhance service efficiency and guest experience during banquet events.
Created reports summarizing expenses related to banquets such as labor costs, rental fees.
Education
Bachelor's Degree - Sustainability
Arizona State University
Tempe, AZ, US
12.2025
Diploma - General Studies
Los Alamitos High School
Los Alamitos, CA
06.2001
Certificate - Project Management
UC Irvine
Irvine, CA, US
Skills
Problem-solving
Data entry documentation
Team building and leadership
Customer relationship management (CRM)
Project planning
Multitasking and organization
Adaptability and flexibility
Workload balancing
Budgeting and financial management
Task prioritization
Event coordination
Certification
Certificate in Project Management
Food Safety Certification, 12/01/23 to 12/01/26, State of Hawaii Department of Health
CPR & First Aid Certification, 03/01/24 to 03/01/26
References
References available upon request
Personal Information
Willing To Relocate: Anywhere
Authorized To Work: US for any employer
Timeline
Sales Associate
Greenroom Hawaii
05.2024 - Current
'Aina Lead Teacher and Team Coordinator
Kokua Hawaii Foundation & The Department of Education
01.2023 - Current
Administrative Manager
JK7 Spa and Wellness LLC
05.2021 - 05.2023
Assistant Restaurant General Manager
Haleiwa Joe's
09.2018 - 04.2019
Banquet Supervisor
Turtle Bay Resort
01.2017 - 06.2018
Bachelor's Degree - Sustainability
Arizona State University
Diploma - General Studies
Los Alamitos High School
Certificate - Project Management
UC Irvine
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