AMBER RUBY
Cedar Park,USA
Summary
Experienced marketing professional specializing in customer relations and sales operations. Successfully navigated high-pressure situations to maintain transaction accuracy. Focused on providing customized service that boosts customer retention and strengthens brand loyalty.
Overview
5
5
years of professional experience
Work History
Customer Relations Specialist
Lazy J Cajun
New Braunfels, USA
03.2026 - 07.2026
- Delivered high-standard guest relations, efficiently managing order intake and service delivery in a high-volume hospitality setting.
- Uphold rigorous sanitation guidelines and food safety compliance protocols to ensure public health standards.
- Processed cash and digital transactions accurately while functioning as a primary point of contact for customer inquiries.
Sales Associate
Boot Barn
San Marcos, USA
11.2024 - 12.2024
- Created visually compelling, structured floor displays that aligned with brand presentation standards to attract customer attention.
- Delivered targeted merchandising and styling consultations, enhancing customer acquisition and retention during peak operational periods.
- Processed secure, error-free POS transactions and managed cash-handling procedures at checkout terminals, ensuring smooth customer transactions.
Server
Cracker Barrel
San Marcos, USA
06.2024 - 11.2024
- Managed multi-table sections simultaneously under strict time constraints while preserving service quality and accuracy.
- Streamlined front-of-house and back-of-house communication to expedite order fulfillment.
- Cultivated welcoming environment through attentive relationship management, enhancing guest satisfaction.
Sales Associate / Cashier
James Avery
Temple, USA
10.2022 - 12.2022
- Consulted with clients on fine jewelry options, fulfilling customized product adjustments and specialized orders, enhancing customer satisfaction.
- Managed secure register operations and inventory balancing, ensuring accuracy in financial reporting and minimizing discrepancies.
- Monitored and enforced showcase security parameters to protect valuable merchandise. and meticulous visual merchandising standards.
Sales Associate
Victoria's Secret & Pink
Lake Line Mall, USA
06.2021 - 12.2021
- Delivered product education and provided tailored merchandising recommendations to increase sales conversions.
- Executed high-volume point-of-sale transactions to reduce wait times during peak retail shifts.
- Restocked floor inventories and organized fitting rooms to enhance consumer shopping experience.
Education
Bachelor of Business Administration - Marketing
Texas State University
San Marcos, TX08-2026
Coursework in Art Education -
University of Mary Hardin-Baylor
Belton, TX01-2023
Skills
- Customer service
- Client relations
- Transaction accuracy
- Order fulfillment
- Sales operations management
- Customer service strategies
- Project management
- Multitasking and time management
- Customer service
Languages
- English, Native
- American Sign Language (ASL), Fluent/Conversational
Timeline
Customer Relations Specialist
Lazy J Cajun
03.2026 - 07.2026
Sales Associate
Boot Barn
11.2024 - 12.2024
Server
Cracker Barrel
06.2024 - 11.2024
Sales Associate / Cashier
James Avery
10.2022 - 12.2022
Sales Associate
Victoria's Secret & Pink
06.2021 - 12.2021
Bachelor of Business Administration - Marketing
Texas State University
Coursework in Art Education -
University of Mary Hardin-Baylor