Amber Rutland
Atlanta,GA
Summary
Account Manager distinguished by a solid history of driving expansion in multifaceted Mid-Market accounts, establishing executive connections, and boosting revenue through strategic foresight and teamwork.
Overview
7
7
years of professional experience
Work History
Growth Account Manager II
CallRail
Atlanta, GA
02.2021 - Current
- Drove performance across a $9M ARR portfolio, achieving 110% quota attainment over 12 months.
- Fostered relationships with more than 350 agencies and their clients to expand market presence.
- Analyzed partner performance data to identify trends and suggest improvements.
- Maintained strong communication channels by addressing partner inquiries promptly.
Partner Account Manager I
CallRail
Atlanta, GA
02.2022 - 04.2025
Customer Success Manager
CallRail
02.2021 - 05.2025
Customer Success Manager
Horizon Software
Duluth, GA
03.2019 - 01.2021
- Ensured customer success, compliance, and health to boost adoption and retention rates.
- Developed Customer Care Program with Executive Leadership Team for top 100 CBORD/Horizon Software clients.
- Identified and pursued strategic upsell and expansion opportunities across customer base.
Education
Digital Marketing Science -
Kennesaw State University
Kennesaw, GA02-2026
Bachelor of Arts - Communication Studies
University of Southern Mississippi
Hattiesburg, MS05-2012
Skills
- Account management
- Partnership development
- Digital marketing
- Problem-solving
- Data-driven decision making
- Strategic planning
Timeline
Partner Account Manager I
CallRail
02.2022 - 04.2025
Growth Account Manager II
CallRail
02.2021 - Current
Customer Success Manager
CallRail
02.2021 - 05.2025
Customer Success Manager
Horizon Software
03.2019 - 01.2021
Digital Marketing Science -
Kennesaw State University
Bachelor of Arts - Communication Studies
University of Southern Mississippi