Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Sanford

Markham

Summary

Experienced Administrative and Medical Assistant with a strong background in managing sensitive customer and patient information in fast-paced, high-pressure environments. Known for being dependable, efficient, and an adaptable team player who remains calm under pressure while delivering exceptional support and care.

Overview

14
14
years of professional experience

Work History

Administrative Assistant

Pain Relief & Wellness Center
10.2018 - Current
  • Managed reception and front office operations, ensuring a welcoming and organized environment.
  • Coordinated patient authorizations and surgery schedules, handling sensitive medical information with confidentiality and precision.
  • Acted as the office schedule coordinator, managing appointments and maintaining efficient office workflows.

Administrative Assistant

Bay City Cardiology Clinic
01.2015 - 10.2018
  • Managed a high volume of calls, answered phones, and provided high-quality patient assistance, resulting in improved patient satisfaction.
  • Scheduled and coordinated patient appointments and surgeries, optimizing the clinic's daily operations.
  • Facilitated patient referrals, working closely with healthcare professionals to ensure a seamless continuation of care.
  • Conducted patient check-ins, maintaining accurate records and ensuring a smooth and welcoming experience for patients.

Administrative Assistant

Bay City Health and Rehabilitation Center
01.2012 - 12.2015
  • Coordinated incoming and outgoing messages, ensuring critical information could be promptly relayed to doctors and patients.
  • Assisted with X-rays, maintaining a well-organized and safe X-ray department to support accurate patient diagnoses.
  • Diligently handled paperwork for patients, maintaining records and documentation to ensure compliance with healthcare regulations and smooth patient care.

Medical Assistant

Office of Doctor Michael Neret
01.2011 - 12.2012
  • Assisted in obtaining and recording patients' vital signs, ensuring accurate health information for the medical team.
  • Managed phone communications, addressing patient inquiries and scheduling appointments.
  • Maintained a professional and patient-friendly environment.
  • Successfully executed patient check-ins and check-outs, streamlined the process to minimize patient wait times.
  • Proficiently scheduled patient appointments, optimizing Doctor Neret's daily schedule for maximum efficiency.
  • Played a vital role in patient care by promptly calling in medication refills and ensuring patients receive their necessary prescriptions.

Education

High School -

Tidehaven High School
El Maton, TX
01.2007

X-Ray Tech Training Program - undefined

Alvin Community College
Alvin, TX
01.2011

Teaching Program - College of Education

Wharton County Junior College
Wharton, TX
01.2009

Skills

  • Data entry
  • Computer skills
  • Office administration
  • Customer service
  • Time management
  • Microsoft Word
  • Microsoft Excel
  • Critical thinking
  • Strong problem solver
  • Documentation and recordkeeping

Timeline

Administrative Assistant

Pain Relief & Wellness Center
10.2018 - Current

Administrative Assistant

Bay City Cardiology Clinic
01.2015 - 10.2018

Administrative Assistant

Bay City Health and Rehabilitation Center
01.2012 - 12.2015

Medical Assistant

Office of Doctor Michael Neret
01.2011 - 12.2012

X-Ray Tech Training Program - undefined

Alvin Community College

Teaching Program - College of Education

Wharton County Junior College

High School -

Tidehaven High School

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