Diane Colon
Medical receptionist
Vineland,NJ
Summary
Experienced professional with a strong background in medical environments and exceptional administrative capabilities. Proven ability to collaborate effectively with colleagues while fostering positive patient relationships. Skilled in adhering to procedures and independently addressing common inquiries and concerns.
Overview
15
15
years of professional experience
Work History
MEDICAL RECEPTIONIST
Back Pain Relief Center
Vineland, NJ
04.2025 - Current
- Checked patients in for appointments and ensured accurate record-keeping.
- Took vital signs as required to monitor patient health.
- Scheduled appointments to optimize clinic workflow and reduce wait times.
- Translated medical information to facilitate communication between staff and patients.
- Processed billing to ensure timely payments and accurate financial records.
HOUSEKEEPING LEAD
Inspira Medical Center
Vineland, NJ
02.2022 - 02.2025
- Scheduled daily cleaning assignments to ensure the timely maintenance of facilities.
- Handled patient and nurse complaints to resolve issues effectively.
- Trained new personnel on operational procedures and safety standards.
- Released inspected rooms to maintain readiness for patient use.
KEYHOLDER
Advance Auto Parts
Millville, NJ
12.2020 - 01.2022
- Conducted staff training to enhance service quality.
- Supervised employees to ensure compliance with company standards.
- Managed employee scheduling for optimal coverage.
- Handled customer service inquiries to resolve issues promptly.
- Executed opening and closing procedures for store operations.
- Processed bank deposits to maintain financial accuracy.
Education
BACHELOR'S - SOCIAL WORK
University of Phoenix
Tempe, AZ07-2028
BILLING AND CODING CERTIFICATE -
CDM Tech
Vineland, NJ06.2012
Skills
- Patient scheduling and records maintenance
- Insurance claims processing
- Billing support and petty cash management
- Medical terminology expertise
- EMR/EHR proficiency
- HIPAA compliance and referral verification
Timeline
MEDICAL RECEPTIONIST
Back Pain Relief Center
04.2025 - Current
HOUSEKEEPING LEAD
Inspira Medical Center
02.2022 - 02.2025
KEYHOLDER
Advance Auto Parts
12.2020 - 01.2022
BACHELOR'S - SOCIAL WORK
University of Phoenix
BILLING AND CODING CERTIFICATE -
CDM Tech
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