Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Amber Savage

Amber Savage

Multi Media Manager/Head Coach
Jersey Shore,PA

Summary

Dynamic Business Account Manager at Comcast with a proven track record in account management and customer relationship management. Expert in sales forecasting and proposal development, I excel in motivating teams and fostering strong client relationships, driving satisfaction and retention. Adept at utilizing CRM systems to enhance operational efficiency and achieve revenue goals.

Overview

8
8
years of professional experience

Work History

Business Account Manager

Comcast
Williamsport
05.2025 - Current
  • Managed client accounts to ensure satisfaction and retention.
  • Developed tailored solutions for business clients' communication needs.
  • Collaborated with internal teams to resolve client issues efficiently.
  • Conducted product presentations to educate clients on services offered.
  • Maintained accurate records of customer interactions and transactions.
  • Assisted in creating proposals to address client requirements effectively.
  • Liaised with billing department to clarify account discrepancies for clients.
  • Developed and maintained strong relationships with clients to ensure customer satisfaction.
  • Managed sales funnel effectively and forecasted requirements across multiple industry accounts.
  • Used CRM database to track referral and appointment data.
  • Organized and improved both long selling cycles and short-term revenue opportunities to effectively capture quarterly revenue.
  • Conducted weekly performance reviews with team members to identify areas of improvement.
  • Organized monthly events for current customers in order to strengthen relationships.
  • Responded promptly to customer inquiries via phone, email, or in-person meetings.
  • Ensured compliance with company policies and procedures related to business accounts.
  • Coached, developed and motivated team to achieve revenue goals.

VP Softball-Head Coach

Silver Bullets Organization
Williamsport
08.2017 - Current
  • Facilitated training programs for leadership development within the organization.
  • Developed training programs to enhance player skills and teamwork.
  • Organized and led practice sessions focusing on fundamental techniques.
  • Coordinated game strategies to maximize team performance during competitions.
  • Mentored athletes on sportsmanship, discipline, and personal development.
  • Collaborated with assistant coaches to implement effective coaching methods.
  • Maintained equipment and facilities ensuring a safe training environment.
  • Communicated regularly with parents about player progress and team activities.
  • Organized tournaments at local schools or community centers while ensuring all safety protocols were observed.
  • Instructed players on proper techniques and strategies of softball game play including batting, fielding, base running and pitching.
  • Maintained records of team standings, wins and losses and player statistics.
  • Provided guidance counseling services when necessary regarding academic issues or personal matters affecting students' ability to perform athletically.
  • Attended conferences, workshops or seminars related to coaching methods or sport-specific topics.
  • Created and managed strong softball program.
  • Motivated players to reach their full potential by providing positive feedback and constructive criticism as needed.

Education

Bachelor of Science - Exercise Science

Bloomsburg University of Pennsylvania
Bloomsburg, PA
05-2004

High School Diploma -

Williamsport High School
Williamsport
06-2000

Skills

  • Account management and customer relationship management
  • CRM utilization
  • Sales forecasting and proposal development
  • Team collaboration
  • Motivational mentoring
  • Contract negotiation
  • Brand marketing

Accomplishments

  • Lead Sports Champion-sales
  • NCAA All American
  • NCAA First Team All PSAC, First Team Regionals
  • NCAA Rookie of the Year
  • Regional MVP
  • West Branch Valley Hall of Fame inductee
  • Achieved 140-31-6 record past 4 seasons across PA, NJ, VA, OH, AZ, SC, NY, CT

Timeline

Business Account Manager

Comcast
05.2025 - Current

VP Softball-Head Coach

Silver Bullets Organization
08.2017 - Current

Bachelor of Science - Exercise Science

Bloomsburg University of Pennsylvania

High School Diploma -

Williamsport High School

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Amber SavageMulti Media Manager/Head Coach
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