Amber Sawtelle

• Formulated training materials for staff development; increasing knowledge, retention, and operational efficiency.
• Established a culture of continuous improvement within the department by soliciting feedback from staff members and implementing process improvements based on their input.
• Developed comprehensive training materials for new hires, resulting in shortened onboarding timeframes and increased employee retention rates.
• Managed a diverse team of medical support assistants, fostering an inclusive work environment that promoted professional growth.
• Implemented innovative staff scheduling solutions to optimize coverage during peak hours while minimizing overtime expenses.
• Maintained strict compliance with HIPAA regulations by conducting regular employee training sessions on privacy practices.
• Collaborated with healthcare providers to ensure seamless coordination of care for patients across multiple departments within the facility.
• Led efforts to maintain accreditation standards for the organization by actively participating in audits, inspections, and other quality assurance activities.
• Assign work to subordinate staff, identify educational or training needs, evaluate performance and take disciplinary action when necessary.
• Boosted staff morale and performance through effective communication, training, and team-building initiatives.
• Demonstrated strong problem-solving abilities by addressing concerns or complaints in a timely and empathetic manner.
• Played an instrumental role in achieving departmental objectives by consistently meeting or exceeding performance expectations for supervisory medical support assistant duties.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
• Supervised daily operations of medical support staff, ensuring efficient workflow and adherence to policies.

• Prepare informational displays and documentation to support operative requirements in aircrew training, scheduling, flying hour management, and aircrew availability for daily brief to senior staff and officers.
• Advise suggested arrangements, adjustments, and corrections for authorization and approval and immediately alert all key personnel to proceed.
• Schedule training and aircraft sorties and maintain mission information.
• Prepare flight authorizations and monitor individual flight requirements and unit flying hours.
• Maintain a variety of resource management data pertaining to aircrew personnel and aircraft flying hours including rank, rating, flying status, total flying hours, training, medical records for use in preparing status reports, orders, and pay documents.
• Compare current and historical data, review transaction logs, and identify any discrepancies or trends and provide any recommendations or comments to necessary personnel for consideration.
• Maintain and audit the pay database to ensure data integrity.
• Create, maintain and secure sensitive and/or classified materials.

• Conduct aircrew continuation training; instruct aircrews on equipment use, operation, and capabilities.
• Provide and assist in training aircrew techniques such as evasion procedures, emergency egress, post ejection/bailout descent procedures, combat survival procedures, environmental hazards, and other survival actions.
• Develop lesson plans to assign, train, and prepare aircrew and subordinate personnel for deployment.
• Identify and document equipment and personnel training discrepancies and recommend corrective action.
• Conduct aircraft mishap safety investigations and analysis.
• Prepare wartime and contingency response plans.
• Coordinate actions to ensure prompt response to enable and sustain operations in a chemical, biological, radiological, nuclear environment with minimal degradation of combat capability.
• Coordinate actions to continue or restore vital functions and operations.
• Prepare annexes, appendices, supplements, and other supporting documents to support operation plans.
• Serve in survival recovery center; advise leadership on mission impact and recovery activities following an attack.

122.00 Cumulative Credit Hours

15.00 Credit Hours

63.00 Credit Hours