Amber Schaeffer
columbus
Summary
Dynamic professional with a proven track record at Family Dollar, adept in problem-solving and enhancing customer experience. Excelled in supervising staff, improving store operations, and implementing safety measures in healthcare settings. Demonstrates exceptional customer service and engagement skills, significantly contributing to workplace efficiency and patient care quality.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Family Dollar
12.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Certified Nursing Assistant
Eshyft
01.2022 - 06.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
Associate Degree in Nursing - Nursing
Penn State Hazleton
Hazleton, PA01-2022
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
Timeline
Assistant Store Manager
Family Dollar
12.2024 - Current
Certified Nursing Assistant
Eshyft
01.2022 - 06.2023
Associate Degree in Nursing - Nursing
Penn State Hazleton
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