Amber Schmitt
Yucaipa,Ca
Summary
Service-oriented Food Service Professional with expertise in guest relations, cash handling, and POS operations. Facilitates smooth daily operations by training new staff, resolving issues, and maintaining organized dining spaces. Enhances front-line efficiency through accurate transactions and proactive teamwork, ensuring a welcoming environment for guests.
Overview
17
17
years of professional experience
Work History
Team Dining Attended
Yaamave Resort at San Manuel Casino
Highland, California
06.2021 - Current
- Welcome guests, respond to questions, and address issues.
- Trained new team members on tasks and company standards to ensure consistent service.
- Facilitated onboarding for new team members on job duties and workplace standards to promote operational efficiency.
- Process POS and register transactions while verifying accurate documentation.
- Maintained cleanliness in dining areas by regularly cleaning tables and floors, organized, and stocked; complete inventory tasks.
- Supported additional department needs to maintain smooth operations.
housekeeping
Yaamave Resort at San Manuel Casino
Highland, California
08.2018 - 06.2021
- Sanitized and disinfected common areas to maintain hygiene standards.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, and wiped down surfaces.
- Collected and disposed of trash from various receptacles across the property to maintain cleanliness.
- Restocked essential supplies like toilet paper and paper towels to ensure guest comfort.
- Greeted guests and answered inquiries to enhance their overall experience.
Custodial - cleaning government buildings
Goodwill
Fort Meade, Md
04.2010 - 09.2017
- Swept, mopped floors, cleaned windows, and emptied trash to maintain cleanliness and hygiene standards.
- Executed tasks according to instructions to uphold cleanliness and operational efficiency.
- Restocked supplies, including soap and paper towels, to ensure operational readiness and convenience.
Education
High diploma -
Bloomington High School
Bloomington, CA06-1997
Skills
- POS transactions
- Point of sale
- Staff onboarding
- Customer service
- Issue resolution
- Cash handling
- Analytical thinking
Timeline
Team Dining Attended
Yaamave Resort at San Manuel Casino
06.2021 - Current
housekeeping
Yaamave Resort at San Manuel Casino
08.2018 - 06.2021
Custodial - cleaning government buildings
Goodwill
04.2010 - 09.2017
High diploma -
Bloomington High School