Amber Shewbart
Inverness,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
4
4
years of professional experience
Work History
Front Desk Medical Receptionist
Midsouth Pain Management Treatment center
Jackson, TN
09.2023 - Current
- Greeted patients, verified insurance information and collected copays.
- Scheduled appointments, managed patient records and updated medical histories.
- Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
- Called patients to confirm scheduled appointments and obtain additional details.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Trained new staff on office procedures, insurance processes and medical terminology.
- Scheduled procedures and blocks
Patient Account Representative
Langley Health Services
Sumterville, FL
05.2023 - 09.2023
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Entered insurance, demographics and health history into patient database.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Applied knowledge of medical terminology and insurance processes to support office administration productivity.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Medical Assistant
Surgical Specialist of Alabama
Tuscaloosa, AL
07.2022 - 04.2023
- Scheduled appointments for patients via phone and in person.
- Measured vital signs and took medical histories to prepare patients for examination.
- Assisted with diagnostic testing by collecting and packaging biological specimens for laboratory analysis.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Scheduled patient surgeries
- Scheduled incoming referrals
- Reviewed referral details and expectations with providers and patients and requested new referrals when necessary.
- Was in charge of general office duties including keeping track of medical records
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Front Desk Receptionist
Endocrinology of West Alabama
Northport, AL
04.2022 - 07.2022
- Welcomed patients to front desk and engaged in friendly conversations while conducting check-in process.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Scheduled appointments and maintained and updated appointment calendars.
- Processed and invoiced records requests from patients, providers and third parties.
- Checked out patients and scheduled follow up appointments
- Did any incoming and out going referrals
- Reviewed referral details and expectations with providers and patients and requested new referrals when necessary.
Preschool Teacher
Imagination Station Early Learning Center
Northport, AL
12.2021 - 04.2022
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Taught children foundational skills in colors, shapes and letters.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Implemented hands-on, play-based strategies for experiential learning.
- Developed professional relationships with parents, teachers, directors and therapists.
- Collaborated with colleagues on developing new classroom projects and monthly themes.
- Created and implemented developmentally appropriate curriculum addressing learning styles.
- Incorporated music, art and theater into lesson planning.
- Engaged with children on individual basis to build positive, trusting relationships.
Preschool Teacher
Trinity Learning Center
Leesburg, FL
03.2020 - 12.2021
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Implemented hands-on, play-based strategies for experiential learning.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Incorporated music and art activities to encourage creativity and expression.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Participated in workshops, trainings and conferences to improve educational skills.
- Implemented behavior modeling and positive reinforcement into daily routines.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
Education
High School Diploma -
Auburndale Senior High School
Auburndale, FL06.2015
Skills
- Excellent communication skills
- Fast learner
- Compassionate
- Attention to detail
- Team player
- Great at time management
- Great at organization
- Great worth ethic
Timeline
Front Desk Medical Receptionist
Midsouth Pain Management Treatment center
09.2023 - Current
Patient Account Representative
Langley Health Services
05.2023 - 09.2023
Medical Assistant
Surgical Specialist of Alabama
07.2022 - 04.2023
Front Desk Receptionist
Endocrinology of West Alabama
04.2022 - 07.2022
Preschool Teacher
Imagination Station Early Learning Center
12.2021 - 04.2022
Preschool Teacher
Trinity Learning Center
03.2020 - 12.2021
High School Diploma -
Auburndale Senior High School
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