Amber Sjostrom

• Supports customers by responding to product, membership and REI service questions, general inquiries and customer feedback.
• Helps to prepare the store: maintains and stocks work areas making sure all items are accurately priced.
• Works with store management, visual merchandising point person, and Sales Leads to maintain visual standards.
• Promotes the sale of REI goods and services and engages in the steps of REI's Sales and Service Training.
• Gives customers product, membership and service information including but not limited to the REI MasterCard program.
• Processes purchases, membership, service and return transactions at the register in alignment with REI's 100% satisfaction guarantee. Collect payment for goods, make change, and distribute receipts.
• Performs unique transactions such as special orders, Outdoor School registration, special ticket sales, and store mail-outs.
• Identifies, research, and resolve customer issues.
• Supports Retail Store Pick-Up by assisting with the receipt of product from truck and processing customer pick-up.
• Maintains customer and employee hold area by keeping the area organized and removing items that are beyond the hold dates.
• Extra duties as assigned
• Outfitting customers for certain climates
• Fitting room

Supporting and mentoring the client's individual curriculum to develop interpersonal and life skills. Ensuring client's transporting to and from the program as well as off-site locations. Actively participating in community outreach with client's At job site locations and The Special Olympics Events.

Work with clients on duties of daily living by working alongside the participants, modeling, prompting, and teaching skills to ensure successful of daily tasks.

Cooking,

Laundry

hygiene

money management

transport

social recreational skills.

Managing high volume calls while communicating with and supporting Medical Staff needs. Creating patient profiles and managing patient files to ensure they are properly completed and filed per company procedures.

Managing a high volume of calls while communicating with and supporting Medical Staff needs. Creating patient profiles and managing patient files to ensure properly completed and files per company procedures.