Amber Slay
Moore,SC
Summary
Problem-solving Clinical Director successful in creating innovative educational programs. Enthusiastic professional with background affecting positive patient outcomes, finding creative solutions to administrative issues and interacting with diverse personalities. Compassionate and dedicated registered nurse with 5 years of experience and 10+ years of management experience. Strong clinical background in the emergency room, psychiatric, and hospice setting providing attentive care to patients with a variety of systemic health and mental challenges. Highly proficient in contributing to and reaching team solutions, generating, and maintaining positive relations, maintaining all compliance standards, working well under pressure, and producing patient care of high quality.
Overview
19
19
years of professional experience
Work History
Clinical Director
Savaria
01.2023 - Current
- Implemented new policies and educated staff on changes.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Developed, implemented, revised, and evaluated policies and procedures.
- Developed and adjusted work schedules for clinical staff.
- Identified nurses' and staff training needs and devised training programs to close gaps.
- Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
- Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
- Participated in nursing research and evidence-based clinical audits and leveraged data to improve research-based methodologies within clinical areas.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Supplied hospitals and physicians with in-depth information on clinical solutions.
- Worked with medical teams on smooth implementation and operation of new products.
RN Hospice Case Manager
Affinity Hospice
01.2022 - 01.2023
- Assess patient home care needs including physical, emotional, and spiritual
- Assume case management responsibility and provide direct care as outlined in the Interdisciplinary Plan of Care
- Assist patients and family members with concern and compassion
- Performed ongoing evaluations and assessments to revise initial plan of care as the needs of the patient changed
- Reviewed authorized coordinated and supervised contracted vendors to meet the needs of the patients
- Attended patient care conferences regularly
- Participated in on-call rotations and provided care and service after hours
- Collaborated with other hospice personnel in the direct care of shared patients to ensure all providers were up to date in patient plan of care.
Administrator
Elite Home Care and Day Center
01.2021 - 01.2022
- Responsible for clinical operations in a day center for special needs adults and geriatric patients
- Directly responsible for hiring staff, termination, compensation, and performance evaluations
- Communicate with an interdisciplinary team of providers to ensure the safety and health of all individuals served
- Collaborate with different departments (social work, transportation, home health) to resolve issues and improve workflow processes through the department
- Analyzed and interpreted professional journals and technical procedure manuals
- Developed training plans and ongoing education, for staff development.
REGISTERED NURSE
Prisma Health, Emergency Department
12.2018 - 02.2021
- Monitored patient conditions, including interpreting and tracking EKG readings, identifying irregular telemetry readings, and updating team members on changes in stability and acuity
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability
- Delivered outstanding care to patients with various diagnosis and managed care from treatment initiation through to completion
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Worked as part of a multi-disciplinary team collaborating with vulnerable patients with varying degrees of mental illness and substance abuse in acute emergency facility
- Developed and implemented treatment plans and modified them when needed for mental health patients
- Strong background in clinical assessment and treatment of behavioral health patients
- Established and maintained successful relations with patients, families, and physicians by utilizing exemplary communication and active listening skills.
WELLNESS DIRECTOR AND MANAGER
Anytime Fitness/Cleveland
03.2010 - 06.2016
- Oversaw the daily clinical and administrative operations of the facility including budget, purchasing, marketing, and facility management
- Developed wellness and nutrition programs in the community and facility
- Facilitated corporate partnerships by developing wellness programs for corporations onsite and offsite
- Developed Membership Appreciation programs to reward members and build retention
- Analyzed and revised procedures/training manuals to improve efficiency and customer service
- Designed pricing structure and programming format
- Responsible for all aspects of marketing including radio, newspaper, social media, and events
- Successfully designed and implemented new exercise programs onsite and offsite
- Facilitated wellness programs to the community through wellness lunch n’ learns, classes, nutritional education, and different programs
- Managed wellness staff; maintained employee records, and scheduling.
ASSISTANT DIRECTOR
Pivot Outreach Center
01.2005 - 01.2010
- Co-founder and director of an outreach center that provided services for at-risk youth and families
- Effectively launched a mentoring program that collaborated with incarcerated juveniles at the Regional Juvenile Delinquency Center
- Implemented foster care program that provided resources and respite care for foster and adoptive families
- Planted a community grocery distribution that provided groceries monthly to families in need
- Counseled individuals regarding interpersonal and health problems
- Scheduled special events such as camps, conferences, seminars, and retreats.
Education
Associate of Arts in Business -
Liberty University
Associate of Nursing -
Tri-County Technical College
Bachelor of Science in Nursing -
Southern Wesleyan
Masters - MBA in Healthcare Management
American Sentinel University
Aurora, CO01.2025
Skills
- Clinical Supervision
- Clinical Quality Improvement
- Case Management
- Marketing Initiatives
- Effective Communication
- Employee Performance Evaluations
- Budget Oversight
- Clinical Instruction
- Patient Education
- Nurse Education Program Development
- Clinical Education
- Developing Training Programs
Licensure Certifications
- RN, License # 248090, SC, 2019
- ACLS, 04/01/2023
- BLS, 08/31/2024
- PALS, 06/01/2023
- Trauma Nursing Course Certification, 2020
Personal Information
Title: REGISTERED NURSE
References
- Sasha Poytner, Nursing Manager, Colleague, Greenville, SC, (727) 277-0093
- Garry Nestor, Former employer, Cleveland, GA, (678) 591-7815
- Tiffany Hunter, Accounting Department, Former colleague, Cleveland, GA, (706) 809-7583, Tiffanyhunter@brassprecast.com
- Michelle Dillion, Registered Nurse, Colleague, Greenville, SC, (740) 972-1538, michelle.lee@prismahealth.org
- Tonya Burriss, Director of Resale Stores, Greenville, SC, (864) 245-2429, Tburris@dreamcenterpc.org
Timeline
Clinical Director
Savaria
01.2023 - Current
RN Hospice Case Manager
Affinity Hospice
01.2022 - 01.2023
Administrator
Elite Home Care and Day Center
01.2021 - 01.2022
REGISTERED NURSE
Prisma Health, Emergency Department
12.2018 - 02.2021
WELLNESS DIRECTOR AND MANAGER
Anytime Fitness/Cleveland
03.2010 - 06.2016
ASSISTANT DIRECTOR
Pivot Outreach Center
01.2005 - 01.2010
Associate of Arts in Business -
Liberty University
Associate of Nursing -
Tri-County Technical College
Bachelor of Science in Nursing -
Southern Wesleyan
Masters - MBA in Healthcare Management
American Sentinel University
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