Amber Small

Server | Shift Lead | Training Coach – Miller’s

• Deliver excellent customer service by anticipating guest needs, addressing concerns, and ensuring a positive dining experience.
• Coordinated with team members to ensure accurate and timely order delivery, improving guest satisfaction.
• Guided fellow servers to complete daily tasks efficiently, enhancing overall team performance.
• Effectively multitask and prioritize responsibilities in a fast-paced environment while maintaining attention to detail.
• I started as a server and shortly earned a promotion to Shift Lead and Training Coach by showing strong performance, reliability, and leadership skills all in under a month.
• Maintained smooth work environment by demonstrating problem-solving, adaptability, and leadership skills.

• Delivered friendly and personalized customer service to enhance shopping experience.
• Guided customers in product selection, addressed inquiries, and shared expertise on crystals and merchandise.
• Processed cash and card transactions accurately while maintaining an organized register.
• Restocked and organized merchandise to ensure clean and appealing displays.
• Demonstrated strong communication, multitasking, and attention to detail.
• Restocked, organized, and maintained merchandise to keep displays clean and aesthetically pleasing.
• Helped maintain the overall cleanliness and presentation of the store.
• Worked collaboratively with team members to ensure smooth daily store operations.

• Provided attentive and personalized customer service in a fast-paced dining environment.
• Guided guests in menu selections, answered questions, and offered tailored recommendations to enhance dining experience.
• Accurately entered orders while accommodating special requests and allergy concerns.
• Coordinated with hibachi chefs, kitchen staff, and fellow servers to deliver timely, accurate food service and optimize guest satisfaction.
• Managed multiple tables while maintaining organization, efficiency, and attention to detail.
• Maintained a clean and welcoming dining environment.
• Exhibited communication, teamwork, and multitasking skills while ensuring a clean, safe dining environment.

• Oversaw daily shift operations to ensure efficiency, productivity, and excellent customer service.
• Supervised team members, delegated tasks, and ensured completion of responsibilities.
• Maintained food quality, cleanliness, and safety standards throughout the store.
• Assisted with supervising team members, delegating tasks, and ensuring all responsibilities were completed.
• Ensured food quality, cleanliness, and safety standards throughout store.
• Prepared drinks and food items for team members during busy shifts.
• Prepared drinks and food items for team members to support operations.

• Delivered friendly customer service while preparing and serving fresh food, enhancing customer satisfaction in a fast-paced environment.
• Supported food preparation, ensured order accuracy, and upheld cleanliness standards to contribute to a high-quality dining experience.
• Collaborated with team members to streamline daily operations, fostering a positive customer experience.