Amber Smith
Hampton,GA
Summary
To gain the experience which is necessary in learning the skills that are required for this position.
Creative, resourceful, and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Supervisor
Allied Universal Security
01.2022 - 01.2023
- Supervisor for an Amazon corporate office
- Head leader of all 4 guards on my shift
- Answering phone calls
- Badge print outs
- Good communication skills with customers.
Security Guard
Allied Universal Security
01.2020 - 01.2022
- Security Guard at Amazon warehouse.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Sales Associate
Call It Spring
New Jersey
01.2016 - 03.2018
- Demonstrated initiative and leadership skills
- Floor Sales (Customer Service).
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
Receptionist
Consumer's First Auto Group
09.2015 - 09.2016
- Answered phones
- Greeted customers and explained services and inquires and answered any questions I could help them with
- Prepped and collected information from customers
- Followed company procedures to maintain security
- Managed day to day schedule.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
Education
Highschool Diploma -
Dwight Morrow High School
Englewood, NJ01.2015
Skills
- Microsoft Office (PowerPoint & Word)
- Strategic Thinking
- Customer Service Skills
- Attention to Detail
- Quality Focus
- Productivity
- Customer Needs Assessment
- Product Sales
- Security Team Management
- CCTV Experience
Timeline
Supervisor
Allied Universal Security
01.2022 - 01.2023
Security Guard
Allied Universal Security
01.2020 - 01.2022
Sales Associate
Call It Spring
01.2016 - 03.2018
Receptionist
Consumer's First Auto Group
09.2015 - 09.2016
Highschool Diploma -
Dwight Morrow High School