Amber Smith
Shared Hospital Services
Ashland City,TN
22
years of professional experience
I strive for excellence and accuracy with all set tasks and goals. I am eager to contribute to my team with continuous growth and developments for upcoming opportunities. I am determined to set clear and concise communication within the workplace and my fellow coworkers. I am open to new challenges that require multitasking and problem solving. I am committed to exquisite organizational skills and maintaining added responsibilities/tasks throughout the workday. I am actively pursuing a career that represents personal growth, work life balance, and a positive environment to create long-lasting effects for all involved.
Work History
Line Technician
6 Months- Conducted routine inspections and preventative maintenance on medical devices.
- Collaborated with clinical staff to troubleshoot equipment issues effectively.
- Implemented process improvements that reduced downtime of critical systems.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
Bartender
5 Years 10 Months- Served high customer volumes during special events, nights, and weekends. Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift. Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory. Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift. Maintained a clean and organized workspace, ensuring compliance with health and safety regulations. Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Customer Service Representative
6 Months- Resolved customer inquiries efficiently through effective communication and problem-solving skills.
- Assisted in training new staff on company policies and customer service protocols.
- Implemented process improvements to enhance customer satisfaction and operational efficiency.
- Maintained accurate records of customer interactions using CRM software to ensure data integrity.
- Collaborated with team members to streamline workflows and reduce response times for customer requests.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Investigated child support cases to ensure compliance with legal standards and regulations.
- Developed and maintained case management systems for tracking payments and enforcement actions.
Medical Assistant
2 Months- Sanitized, restored, and organized exam rooms and medical equipment. Obtained client medical history, medication information, symptoms, and allergies. Directed patients to exam rooms, fielded questions, and prepared for physician examinations. Performed medical records management, including filing, organizing and scanning documents.
- Monitored vital signs and reported changes in patient conditions to healthcare teams promptly.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
6 Months
- Self-motivated, with a strong sense of personal responsibility. Worked effectively in fast-paced environments. I am skilled at working independently and collaboratively in a team environment. Proven ability to learn quickly and adapt to new situations. Excellent communication skills, both verbal and written. Worked well in a team setting, providing support and guidance. Assisted with day-to-day operations, working efficiently and productively with all team members.
Housekeeper Supervisor
7 Years 4 Months- Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas. Managed team productivity and workflow to exceed quality standards. Completed schedules, shift reports, and other business documentation. Managed inventory levels, ensuring adequate supplies were available for daily operations without excess waste or shortage.
- Supervised daily housekeeping operations, ensuring adherence to quality and safety standards.
General Laborer
2 Months- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment. Loaded, unloaded, and moved material to and from storage and production areas. Demonstrated strong work ethic, completing physically demanding tasks under varying conditions. Assisted team members with tasks that require group effort. Completed tasks efficiently for timely project completion within set deadlines. Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities. Increased productivity with effective communication and collaboration among team members.
Education
Diploma
4 yrs completed, Diploma received
Skills
Customer Care & Customer Relations
Microsoft/Excel & Computer software savvy
Data Entry & Accounting
Inventory
Managing & Scheduling
Adaptable to change
Assembly line operation
Materials handling
Assembly line experience
Languages
English
Full Professional
Timeline
Line Technician
Shared Hospital Services
12.2025 - CurrentRead More
Customer Service Representative
Young & Williams Pc
11.2022 - 05.2023Read More
Bartender
Choppers Grill
09.2019 - 07.2025Read More
Medical Assistant
Hillcrest Healthcare
03.2015 - 05.2015Read More
BD of Education
08.2011 - 02.2012Read More
General Laborer
Workforce Essentials
06.2010 - 08.2010Read More
Housekeeper Supervisor
Amber Smith Housekeeping
01.2004 - 05.2011Read More
Cheatham County High School
Diploma
Read More