Amber Sosa
Grand Rapids,MI
Summary
Skilled cleaner with experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Focused on always producing high-quality and professional results.
Overview
12
12
years of professional experience
Work History
OWNER
SOSAS CLEANING
06.2023 - Current
- Owner and operator of a cleaning company that turns apartments in between tenants.
- Deep cleaning of all surfaces and appliances in addition to meticulous upkeep of entrance areas and walkways.
General Contractor
Enviro-Clean
12.2023 - Current
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Operated buffers and burnishers to clean and polish floors.
ADMINISTRATIVE SECURITY COORDINATOR
JACKSON NATIONAL LIFE
08.2016 - 05.2020
- Coordinating safety and security programs to promote and ensure a safe working environment.
- Reviewed safety training and recommended revisions, improvements, and updates to policies and procedures.
- Clerical and organizational tasks like file organizing, assisting staff members and drafting correspondences while checking the identification of all persons entering and exiting the facility.
- Monitored premises of a large commercial office complex with a CCTV network.
- Investigating security breaches, incidents, and other alarming behavior.
PARK RANGER
INGHAM COUNTY
03.2017 - 05.2020
- Trained new park rangers and team members in all operations and policies while offering mentorship and assistance with duties.
- Improved overall park cleanliness by maintaining bathrooms, pavilions, concession stand, boat house, dog park, beach and tubing hill.
- Patrolled the recreation areas and trails on foot or by vehicle.
- Utilized power tools and landscaping machines to maintain outdoor areas, including tractors, snow plow, fork lift, chainsaws and more.
Student Cook Supervisor
Michigan State University
08.2012 - 05.2016
- Trained and supervised new staff members on kitchen procedures, fostering a collaborative work environment among team members.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Maintained food safety and sanitation standards.
- Demonstrated versatility by effectively covering multiple stations within the kitchen as necessary.
Education
Bachelor of Arts - Criminal Justice
Michigan State University
06.2016
Skills
- Extensive customer service experience
- Exceptional attention to detail
- Awareness to maintain safety procedures for myself and others
- Supervisory Experience
Timeline
General Contractor
Enviro-Clean
12.2023 - Current
OWNER
SOSAS CLEANING
06.2023 - Current
PARK RANGER
INGHAM COUNTY
03.2017 - 05.2020
ADMINISTRATIVE SECURITY COORDINATOR
JACKSON NATIONAL LIFE
08.2016 - 05.2020
Student Cook Supervisor
Michigan State University
08.2012 - 05.2016
Bachelor of Arts - Criminal Justice
Michigan State University
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