Amber Spencer
Mandan,ND
Summary
Compassionate and adaptable healthcare professional with a strong foundation in critical thinking and teamwork. Experience in phlebotomy and patient assessments contributes to improved clinical outcomes and patient satisfaction.
Dynamic professional with extensive experience in patient care and emergency response. Known for effective team management and exceptional multitasking abilities, dedicated to ensuring accurate specimen collection and fostering a supportive healthcare environment.
Compassionate phlebotomist skilled in patient care, blood collection, and multitasking. Experienced in emergency response training and maintaining safety protocols, contributing to efficient lab operations and positive patient experiences.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Lab Assistant/Lab Phlebotomist
CHI St. Alexius Health Medical
Bismarck, ND
08.2025 - Current
- Maintained cleanliness and organization of workstations, adhering to laboratory standards and procedures.
- Supported inventory management by monitoring stock levels and assisting with ordering supplies.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
- Ensured proper identification of patients through diligent verification of personal information before each blood draw procedure.
- Reduced wait times for patients by quickly and efficiently completing phlebotomy tasks.
- Contributed to positive patient experiences by providing clear explanations of the phlebotomy process and addressing any concerns or questions proactively.
- Collected blood samples from patients, ensuring adherence to safety protocols and infection control measures.
Medical Assistant
Mercy GoHealth Urgent Care
Springfield, MO
10.2024 - 08.2025
- Assisted in patient intake and registration processes, ensuring accurate data entry and timely service.
- Administered vaccinations and performed basic laboratory tests while adhering to safety protocols.
- Coordinated scheduling of appointments and managed patient flow to optimize clinic operations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Phlebotomist
Eustasis Psychiatric & Addiction Health
Springfield, MO
04.2024 - 10.2024
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Processed lab requisitions and accurately labeled specimens for efficient analysis.
- Maintained a sterile environment by following infection control protocols and safety guidelines.
- Trained new staff on phlebotomy techniques and best practices, enhancing team competency and performance.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
EMT-Basic
EMSA
Tulsa, OK
01.2023 - 07.2023
- Operated and maintained medical equipment during patient transport.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Administered CPR, oxygen and other life-saving medical treatments.
- Responded to 911 calls for medical emergencies.
Phlebotomist
Hillcrest Hospital
Tulsa, OK
08.2022 - 01.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Medical Technician/ Team Lead
Total Access Urgent Care
St Louis, MO
08.2021 - 06.2022
- Conducted patient assessments and collected vital signs to support accurate diagnosis and treatment.
- Performed laboratory tests and analyzed specimens to ensure precise results for patient care.
- Operated medical equipment, including EKG machines and blood analyzers, maintaining compliance with safety
- Educated patients on procedures and post-care instructions, enhancing patient understanding and satisfaction.
- Trained new team members on protocols and best practices, fostering a knowledgeable workforce within the clinic.
- Assisted physicians in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
- Conducted comprehensive equipment calibration checks, ensuring consistent performance levels across all testing instruments used within the facility.
- Conducted blood draws and other specimen collections, contributing to timely and accurate diagnostic outcomes.
- Coached team members in techniques necessary to complete job tasks.
- POC testing
- Starting IV's and fluids, along with any medications that were ordered by the Dr. on duty
- Administered IM injections and SQ injections.
- Manage my team for the day, answered phone calls, and made sure everyone stayed on task.
CNA/CMT
Lutheran Senior Services, Inc.
St Louis, MO
08.2020 - 08.2021
- Provided compassionate care to residents, ensuring comfort and dignity during daily activities.
- Monitored vital signs, reporting changes to nursing staff for timely interventions.
- Trained new staff on best practices for patient care and safety protocols.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Documented patient information and care activities in electronic health record.
CNA, Lead
Village Manor
Abilene, KS
- Provided compassionate care to residents, assisting with daily activities and personal hygiene.
- Monitored vital signs, reporting any changes to nursing staff promptly for effective patient management.
- Documented patient progress and care details accurately in electronic health records for compliance.
- Collaborated with multidisciplinary teams to develop individualized care plans tailored to resident needs.
- Trained new staff on best practices for resident care and safety protocols within the facility.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Attended weekly care plans for all residents
Certified Medication Aide
Marymount Manor - Skilled Nursing & Rehab
Eureka, MO
06.2016 - 05.2017
- Administered medications to residents, ensuring compliance with safety protocols and regulations.
- Monitored vital signs, documenting changes for nursing staff review and timely interventions.
- Maintained accurate medication records, contributing to improved audit readiness and compliance standards.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Provided training and mentoring for newly hired Certified Medication Aides, promoting a consistent level of quality care across all staff members.
- Demonstrated strong knowledge of state regulations governing Certified Medication Aides, ensuring compliance with all relevant guidelines during daily tasks.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Obtaining Accu check's and administering Insulin as ordered or per sliding scale
Education
High School Diploma -
Willard High School
Willard, MO05-2003
Skills
- Order of draw
- Patient care
- Blood collection techniques
- Staff management
- Medical terminology
- Emergency response training
- Venipuncture and capillary puncture
- On-site testing
- Multitasking Abilities
- Certified in CPR/AED
- Team leader
- Staff phlebotomy training
Certification
- CNA - Certified Nurse Assistant
- CMT - Certified Medication Technician
- EMT - Certified Emergency Medical Technician
Timeline
Lab Assistant/Lab Phlebotomist
CHI St. Alexius Health Medical
08.2025 - Current
Medical Assistant
Mercy GoHealth Urgent Care
10.2024 - 08.2025
Phlebotomist
Eustasis Psychiatric & Addiction Health
04.2024 - 10.2024
EMT-Basic
EMSA
01.2023 - 07.2023
Phlebotomist
Hillcrest Hospital
08.2022 - 01.2023
Medical Technician/ Team Lead
Total Access Urgent Care
08.2021 - 06.2022
CNA/CMT
Lutheran Senior Services, Inc.
08.2020 - 08.2021
Certified Medication Aide
Marymount Manor - Skilled Nursing & Rehab
06.2016 - 05.2017
High School Diploma -
Willard High School
CNA, Lead
Village Manor