Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amber Stevens

Kuttawa,KY

Summary

Dynamic Certified Pharmacy Technician with a proven track record at Lyon Drug Store, excelling in data entry and customer service. Trained new staff, enhancing service quality, while effectively managing inventory and troubleshooting IT issues. Known for meticulous attention to detail and problem-solving skills, ensuring seamless operations and exceptional patient care.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Lyon Drug Store
10.2019 - Current
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Effectively completing Information Technology troubleshooting on all systems.

Front Desk Receptionist

Patti's Inn & Suites
04.2014 - 12.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

GED -

Home School
Paducah, KY
08-2013

Skills

  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Customer service
  • Team collaboration

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Certified Pharmacy Technician

Lyon Drug Store
10.2019 - Current

Front Desk Receptionist

Patti's Inn & Suites
04.2014 - 12.2019

GED -

Home School
Amber Stevens