AMBER STORJOHANN
Tigard,OR
Summary
Results-oriented and high-energy sales professional with a proven track record of guiding sales from start to finish. Skilled in promoting products, boosting revenue, and effectively connecting with customers to communicate sales recommendations. Highly talented and driven to exceed expectations and achieve sales goals. Expert in identifying leads, managing prospects, and acquiring new business while providing excellent service to existing clients. Represents company at tradeshows, industry events, and other networking opportunities.
Overview
21
21
years of professional experience
Work History
NW Territory Manager
Pro-Vigil
09.2023 - Current
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels.
- Conducted comprehensive market analysis to identify potential business opportunities, leading to a more focused sales approach.
- Effectively used SalesForce to help track daily activities and improve overall productivity.
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
- Devised territory sales plans to exceed revenue and market penetration goals.
- Negotiated pricing, terms, and implementation dates.
- Developed sales plans designed to achieve revenue targets and business objectives.
- Created sales opportunities through cold-calling and other promotional activities.
- Maintained all sales records and complied with expense budgets.
- Resolved customer complaints regarding sales and service.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Determined price schedules and discount rates.
- Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
Outside Sales Representative
AllSource Construction & Safety Supply
03.2011 - 08.2022
- Exceeded sales expectations by proactively searching out potential new customers and creating and implementing successful sales plans.
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
- Utilized upselling techniques to maximize revenue.
- Calculated production, delivery and installation costs to provide customers with accurate quotes.
- Attended trade shows and sales conferences to network and obtain new business relationships.
- Leveraged trends in customer industries and marketplaces to shape value-added solutions and approaches.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Strives to maintain the highest level of knowledge about the industry and products available.
- Upholds high standards of professionalism on all platforms.
General Manager of Food Service
Jamba Juice
05.2008 - 02.2011
- Priced and ordered food products, kitchen equipment and food service supplies
- Delegated work to staff, setting priorities and goals
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry
- Trained and mentored up to 20 new employees each quarter
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank
- Responded to customer concerns efficiently, accurately and with detailed information
- Prepared and led food service training programs to teach staff various tasks
- Reviewed daily task list with employees and assigned tasks for completion
- Coordinated maintenance and repair of food service equipment
- Hired and trained new food service personnel to maintain high productivity levels of staff
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality
- Coached staff on strategies to enhance performance and improve customer relations.
Military Police Officer
USN
02.2004 - 02.2008
- Enforced military laws and regulations
- Monitored and investigated suspicious persons, situations and unusual activities
- Diffused hostile situations with effective negotiation techniques
- Composed reports on daily activities and incidents, which encompassed theft and damage to property, presence of unauthorized individuals and other unexpected situations
- Mitigated risk with immediate emergency response security
- Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion
- Facilitated conflict-resolution by implementing protocols and investigating issues through resolution
- Supervised maintenance of tactical plans and equipment while monitoring personnel, improving overall preparedness for emergencies.
Education
Associate of Applied Science - Criminal Justice
Sumner College
Portland, OR11.2011
Master At Arms
US NAVY
02.2004
Skills
- Naturally Driven
- Exceptional Customer Relationship Management
- Team Collaboration and Leadership
- Verbal and Written Communication
- High Level of Professionalism
- Skillful at Problem-Solving
- Multitasking and Organization
- Prospecting Techniques
- Event Networking
- Strategic Negotiations
- Closing Techniques
Timeline
NW Territory Manager
Pro-Vigil
09.2023 - Current
Outside Sales Representative
AllSource Construction & Safety Supply
03.2011 - 08.2022
General Manager of Food Service
Jamba Juice
05.2008 - 02.2011
Military Police Officer
USN
02.2004 - 02.2008
Associate of Applied Science - Criminal Justice
Sumner College
Master At Arms
US NAVY
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