Amber Strong
San Diego,CA
Summary
Accomplished Administrative and Operations Professional with over a decade of experience supporting executive leadership and managing office operations. Expertise includes proactive vendor coordination and cross-functional support to streamline workplace efficiency in fast-paced environments. Demonstrates a strong ability to anticipate business needs and maintain seamless day-to-day operations.
Overview
13
13
years of professional experience
Work History
Accounts Receivable / Accounts Payable
South Coast Copy Systems
San Diego, USA
01.2022 - Current
- Managed billing, posted payments, reconciled credit card transactions, and addressed account inquiries to ensure accuracy and timely resolution.
- Processed invoices, coordinated approvals, assisted with check runs and deposits, and resolved discrepancies to maintain financial integrity.
- Managed communication regarding collections with clients to ensure timely payments. and credit hold decisions.
- Provided administrative and operational support, coordinated cross-departmental communication, and handled escalations to streamline processes.
Sales Administrator
South Coast Copy Systems
San Diego, USA
01.2021 - 01.2022
- Managed order flow and logistics, ensuring timely tracking and fulfillment of sales.
- Coordinated sales processes and documentation, facilitating effective communication across departments.
- Provided administrative support, maintaining accuracy in records and ensuring seamless transitions between teams.
Inside Sales
South Coast Copy Systems
San Diego, USA
01.2014 - 01.2021
- Coordinated high-volume communication, order management, and account support for customers and internal teams.
- Managed administrative tasks, customer service inquiries, and cross-functional coordination to support operational efficiency.
- Developed operational knowledge of company processes, establishing a reputation for reliability and follow-through.
Skills
- Financial reconciliation
- Process Improvement
- Administrative Support
- Cross-Functional Communication
- Office management
- Workplace Operations
- Customer Service
- Vendor & Facilities Coordination
- Meeting & Event Coordination
- Organizational management
- Billing management
- Invoice processing
- Account reconciliation
- Payment collection
- Sales documentation
- Customer relationship management
- Order fulfillment
- Cross-department coordination
- Data entry accuracy
- Problem solving
- Effective communication
- Time management
- Detail orientation
- Administrative support
- Conflict resolution
- Analytical and critical thinking
- Clerical support
- Communication
- Team management
- Written communication
- Collaboration
- [Equipment] operation
- Good Telephone Etiquette
- Verbal communication
- Customer relations
- Problem-solving
Administrative Operations Contributions
- Provide ongoing support to leadership, including direct support to the CEO on day-to-day needs and time-sensitive requests.
- Anticipate the needs of the business and leadership, proactively addressing issues before they become urgent.
- Act as a central point of contact across departments to keep communication and workflows aligned.
- Coordinate internal needs, logistics, and follow-through to ensure nothing falls through the cracks.
- Plan company events and manage office coordination including supplies, vendors, and facilities communication.
- Assist with onboarding, training, and process improvement initiatives.
Timeline
Accounts Receivable / Accounts Payable
South Coast Copy Systems
01.2022 - Current
Sales Administrator
South Coast Copy Systems
01.2021 - 01.2022
Inside Sales
South Coast Copy Systems
01.2014 - 01.2021