Summary
Overview
Work History
Education
Skills
Timeline
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Monique Copeland

Waterbury,CT

Summary

Dynamic Accounts Payable and Receivable Specialist with proven expertise at AGC Acquisition in financial reconciliation and payment processing. Adept at resolving vendor inquiries and enhancing cash flow management, I excel in maintaining accurate records and delivering exceptional customer service. Committed to optimizing financial operations and driving efficiency in billing and invoicing.

Overview

27
27
years of professional experience

Work History

Accounts Payable and Receivable Specialist

AGC Acquisition
Meriden, Connecticut
09.2024 - 06.2025
  • Researched and resolved vendor inquiries in a timely manner.
  • Provided support to internal auditors during periodic reviews of financial records.
  • Tracked incoming payments from customers and applied them correctly against open invoices.
  • Posted journal entries into the general ledger related to accounts payable and receivable activities.
  • Maintained accurate records of accounts receivable and payable transactions.
  • Prepared bank deposits on a daily basis and reconciled cash receipts with sales documents.

Billing Specialist

Tides of Mind Counseling
Southington, Connecticut
10.2023 - 08.2024
  • Reviewed medical records to ensure accuracy of billing information and patient data.
  • Investigated incorrect billings and processed refunds as necessary.
  • Developed financial reports detailing accounts receivable aging status.

Patient Care Coordinator

Yale New Haven Health System
New Haven, Connecticut
09.2022 - 02.2023
  • Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
  • Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.

Accounts Payable and Receivable Specialist

Robert Half
Bristol, Connecticut
02.2022 - 07.2022
  • Tracked incoming payments from customers and applied them correctly against open invoices.
  • Managed collection efforts on delinquent accounts while maintaining high standards of customer service.
  • Posted journal entries into the general ledger related to accounts payable and receivable activities.
  • Maintained accurate records of accounts receivable and payable transactions.

Operations Coordinator

Creative Financial Staffing
Shelton, Connecticut
11.2018 - 03.2020
  • Executed daily updates in FOS and AIROPS systems to maintain data accuracy.
  • Established new customer accounts efficiently, enhancing operational capacity.

Caregiver

Department of Social Services
Waterbury, Connecticut
06.2017 - 02.2019
  • Contributed to nephew's development

Operations Specialist

McGuire MFG Inc
Cheshire, Connecticut
02.1998 - 07.2017
  • Executed order entry processes efficiently to enhance workflow accuracy.
  • Managed billing and invoicing, ensuring timely financial transactions.
  • Oversaw accounts payable and accounts receivable activities to maintain cash flow stability.
  • Coordinated supply ordering to optimize inventory management.
  • Conducted data deposition to ensure regulatory compliance.

Education

Quickbooks -

Patrick's Academy
New Britain, CT
08-2023

Bookkeeping -

Naugatuck Valley Community College
Waterbury, CT
03-2021

Medical Billing And Coding Specialist -

Direct Training School
Danbury, CT
06-2018

High School Diploma -

Waterbury High School
Waterbury, CT
06-1994

Skills

  • Accounts payable
  • Accounts receivable
  • Financial reporting
  • Payment processing
  • Invoice management
  • Customer billing
  • Data entry
  • Financial reconciliation
  • Problem solving
  • Cash flow management
  • Expense reporting
  • Year-end closing
  • General ledger maintenance
  • Debt collection
  • Bank reconciliation
  • Payment coding
  • Petty cash management
  • ERP systems proficiency
  • Quickbooks
  • Payment scheduling

Timeline

Accounts Payable and Receivable Specialist

AGC Acquisition
09.2024 - 06.2025

Billing Specialist

Tides of Mind Counseling
10.2023 - 08.2024

Patient Care Coordinator

Yale New Haven Health System
09.2022 - 02.2023

Accounts Payable and Receivable Specialist

Robert Half
02.2022 - 07.2022

Operations Coordinator

Creative Financial Staffing
11.2018 - 03.2020

Caregiver

Department of Social Services
06.2017 - 02.2019

Operations Specialist

McGuire MFG Inc
02.1998 - 07.2017

Quickbooks -

Patrick's Academy

Bookkeeping -

Naugatuck Valley Community College

Medical Billing And Coding Specialist -

Direct Training School

High School Diploma -

Waterbury High School

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