Michelle Brumagen
Milford,OH
Summary
Skilled Accounts Payable/Accounts Receivable Specialist bringing strong history of success in leading accounts payable operations. Experienced in coordinating department operations and vendor relationships. Excellent attention to detail and problem-solving developed over 7+year career.
Overview
32
32
years of professional experience
Work History
Accounts Payable/Accounts Receivable Specialist
LOTH Inc.
Cincinnati, OH
12.2017 - Current
- Process and cost verify vendor invoices
- Process and code expense and service invoices
- Prepare, print, and mail weekly check and Ach runs
- Prepare and authorize weekly credit card payments
- Process 1099s yearly
- Approve and submit employee expenses through Concur biweekly
- Work with other departments and vendors to resolve pricing issues
- Process customer invoicing
- Upload special billings into customer's portal
- Business to business collections of customer invoices when past due
- Posting of daily cash of all companies under the company umbrella
- Processing of credit card payments
- Resolving disputes of customer invoices
- Train new department employees on computer system and procedures
- Co-writing and charting the department procedures.
- Business to business collections of customer invoices when past due
- Posting of daily cash of all companies under the company umbrella
- Processing of credit card payments
- Resolving disputes of customer invoices.
Non-Profit Director
St. Elizabeth Ann Seton Bingo
Milford, OH
01.1992 - Current
- Selling bingo cards to customers
- Payment of bingo prizes and instant payout
- Nightly deposits
- Nightly reports
- Ordering of all bingo and kitchen supplies.
- In 2018 I took over as 1 of 3 Directors for the Bingo organization.
- Along with still working as the cashier, I do the yearly end of year reports and apply for the bingo license with the State of Ohio
Credit and Collections Manager
Planes Companies Cincinnati
Cincinnati, OH
04.2012 - 12.2017
- Analyzing collection and A/R trends
- Working with Management to set A/R, Credit and Collection strategies for the enterprise
- Leading collection efforts for specific sets of clients
- Reviewing payment/billing errors and reconciling discrepancies
- Responding to customer inquiries regarding previous payments and/or past due amounts
- Processing credit application requests and setting credit limits
- Submitting recommendations regarding credit
- Preparing various reports for internal consumption.
Accounts Receivable Specialist
Phillips Edison & Company
Cincinnati, OH
12.2009 - 10.2011
- Helped train new employees
- Monitored high profile tenant
- Provided accurate information to our attorneys to submit to the courts when filing a suit
- Recommended legal action on non-performing tenants
- Set up and Authorized ACH payments
- Activated repay plans from information give by tenant in order to help them in the time of need
- Assisted in internal audits of accounts
- Reviewed legal documents during research of a dispute.
Homeowner Preservation Specialist
Taylor, Bean, & Whitaker Mortgage Corp
Cincinnati, OH
01.2007 - 08.2009
- Working with the customer, foreclosure attorney, and mediator
- Having full settlement authority by having the ability to arrange a repay or forbearance plan, modify the loan or negotiate a partial claim, approved deed in lieu, approve a short sale, and authorize a waiver of deficiency or any other settlement offer that may arise
- Attend Hope Now conferences, in which we met one on one with customers to review retention and liquidation options depending on their financial ability
- Taking responsibly of escalated and complaint calls from customers regarding their delinquent accounts.
Loss Mitigation Rep II
Fifth Third Mortgage Co
Cincinnati, OH
01.2001 - 01.2006
- Train new department employees on computer system and procedures
- Co-writing and charting the department procedures
- Posting payments and refunds from customers and vendors
- Preparing for internal and external audits
- Completing assigned monthly private investor reporting
- Final review of all modifications with in Loss Mitigation
- Work with Secondary Market to prepare for a selling of loans
- Go between for Loss Mitigation and Special Loans, Payment Processing, and Investor Accounting.
Education
Graduate -
McNicholas High School
pharmacy -
University of Cincinnati
Skills
- Accounts payable
- Accounts receivable
- Customer service
- Cash handling
- Cash register
- Customer Relations
- Purchase Orders
- Quickbooks
- Complaint Resolution
- Account Audits
- Reconciling Accounts
- Bill Payment and Recordkeeping
- Expense Reports
- Microsoft Office
Timeline
Accounts Payable/Accounts Receivable Specialist
LOTH Inc.
12.2017 - Current
Credit and Collections Manager
Planes Companies Cincinnati
04.2012 - 12.2017
Accounts Receivable Specialist
Phillips Edison & Company
12.2009 - 10.2011
Homeowner Preservation Specialist
Taylor, Bean, & Whitaker Mortgage Corp
01.2007 - 08.2009
Loss Mitigation Rep II
Fifth Third Mortgage Co
01.2001 - 01.2006
Non-Profit Director
St. Elizabeth Ann Seton Bingo
01.1992 - Current
Graduate -
McNicholas High School
pharmacy -
University of Cincinnati
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