Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Brumagen

Milford,OH

Summary

Skilled Accounts Payable/Accounts Receivable Specialist bringing strong history of success in leading accounts payable operations. Experienced in coordinating department operations and vendor relationships. Excellent attention to detail and problem-solving developed over 7+year career.

Overview

32
32
years of professional experience

Work History

Accounts Payable/Accounts Receivable Specialist

LOTH Inc.
Cincinnati , OH
2017.12 - Current
  • Process and cost verify vendor invoices
  • Process and code expense and service invoices
  • Prepare, print, and mail weekly check and Ach runs
  • Prepare and authorize weekly credit card payments
  • Process 1099s yearly
  • Approve and submit employee expenses through Concur biweekly
  • Work with other departments and vendors to resolve pricing issues
  • Process customer invoicing
  • Upload special billings into customer's portal
  • Business to business collections of customer invoices when past due
  • Posting of daily cash of all companies under the company umbrella
  • Processing of credit card payments
  • Resolving disputes of customer invoices
  • Train new department employees on computer system and procedures
  • Co-writing and charting the department procedures.
  • Business to business collections of customer invoices when past due
  • Posting of daily cash of all companies under the company umbrella
  • Processing of credit card payments
  • Resolving disputes of customer invoices.

Non-Profit Director

St. Elizabeth Ann Seton Bingo
Milford , OH
1992.01 - Current
  • Selling bingo cards to customers
  • Payment of bingo prizes and instant payout
  • Nightly deposits
  • Nightly reports
  • Ordering of all bingo and kitchen supplies.
  • In 2018 I took over as 1 of 3 Directors for the Bingo organization.
  • Along with still working as the cashier, I do the yearly end of year reports and apply for the bingo license with the State of Ohio

Credit and Collections Manager

Planes Companies Cincinnati
Cincinnati , OH
2012.04 - 2017.12
  • Analyzing collection and A/R trends
  • Working with Management to set A/R, Credit and Collection strategies for the enterprise
  • Leading collection efforts for specific sets of clients
  • Reviewing payment/billing errors and reconciling discrepancies
  • Responding to customer inquiries regarding previous payments and/or past due amounts
  • Processing credit application requests and setting credit limits
  • Submitting recommendations regarding credit
  • Preparing various reports for internal consumption.

Accounts Receivable Specialist

Phillips Edison & Company
Cincinnati , OH
2009.12 - 2011.10
  • Helped train new employees
  • Monitored high profile tenant
  • Provided accurate information to our attorneys to submit to the courts when filing a suit
  • Recommended legal action on non-performing tenants
  • Set up and Authorized ACH payments
  • Activated repay plans from information give by tenant in order to help them in the time of need
  • Assisted in internal audits of accounts
  • Reviewed legal documents during research of a dispute.

Homeowner Preservation Specialist

Taylor, Bean, & Whitaker Mortgage Corp
Cincinnati , OH
2007.01 - 2009.08
  • Working with the customer, foreclosure attorney, and mediator
  • Having full settlement authority by having the ability to arrange a repay or forbearance plan, modify the loan or negotiate a partial claim, approved deed in lieu, approve a short sale, and authorize a waiver of deficiency or any other settlement offer that may arise
  • Attend Hope Now conferences, in which we met one on one with customers to review retention and liquidation options depending on their financial ability
  • Taking responsibly of escalated and complaint calls from customers regarding their delinquent accounts.

Loss Mitigation Rep II

Fifth Third Mortgage Co
Cincinnati , OH
2001.01 - 2006.01
  • Train new department employees on computer system and procedures
  • Co-writing and charting the department procedures
  • Posting payments and refunds from customers and vendors
  • Preparing for internal and external audits
  • Completing assigned monthly private investor reporting
  • Final review of all modifications with in Loss Mitigation
  • Work with Secondary Market to prepare for a selling of loans
  • Go between for Loss Mitigation and Special Loans, Payment Processing, and Investor Accounting.

Education

Graduate -

McNicholas High School

pharmacy -

University of Cincinnati

Skills

  • Accounts payable
  • Accounts receivable
  • Customer service
  • Cash handling
  • Cash register
  • Customer Relations
  • Purchase Orders
  • Quickbooks
  • Complaint Resolution
  • Account Audits
  • Reconciling Accounts
  • Bill Payment and Recordkeeping
  • Expense Reports
  • Microsoft Office

Timeline

Accounts Payable/Accounts Receivable Specialist

LOTH Inc.
2017.12 - Current

Credit and Collections Manager

Planes Companies Cincinnati
2012.04 - 2017.12

Accounts Receivable Specialist

Phillips Edison & Company
2009.12 - 2011.10

Homeowner Preservation Specialist

Taylor, Bean, & Whitaker Mortgage Corp
2007.01 - 2009.08

Loss Mitigation Rep II

Fifth Third Mortgage Co
2001.01 - 2006.01

Non-Profit Director

St. Elizabeth Ann Seton Bingo
1992.01 - Current

Graduate -

McNicholas High School

pharmacy -

University of Cincinnati
Michelle Brumagen