Amber Strother
Knightdale,NC
Summary
Experienced in EHR and adept at quickly mastering new programs, systems, and policies to optimize contributions. Recognized for meticulous record checking and efficient resolution of discrepancies. Dependable medical biller with comprehensive coding and medical terminology knowledge. Polished and diligent professional with a proven track record in overseeing accounts and managing records. Team-oriented individual with exceptional decision-making skills.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Medical Biller
Blue Ridge Pediatrics
9 2020 - Current
- Processing forms, medical records requests, referrals, and immunization records as needed.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Personable and courteous in all interactions with patients and team members and skilled at anticipating physician and practice needs.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Posted payments and collections on regular basis.
- Delivered timely and accurate charge submissions.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
Practice Manager
Blue Ridge Pediatrics
03.2024 - Current
- Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Reduced employee turnover by implementing competitive compensation packages and creating a supportive work atmosphere.
- Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
- Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
- Enhanced staff productivity by providing comprehensive training programs and regular performance evaluations.
- Negotiated contracts with vendors, securing favorable terms for the practice while maintaining quality service levels.
Medical Biller/Medical Coder
Cary Medical Management
07.2024 - 11.2024
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Delivered timely and accurate charge submissions.
- Verified insurance of patients to determine eligibility.
- ***Had to leave this position because corporate changed their mind and did not want fully remote workers at their company.
Medical Biller
SaVida Health
09.2023 - 03.2024
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Delivered timely and accurate charge submissions.
Referral Coordinator/Front Desk
Wake Spine & Pain
03.2018 - 03.2020
- Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
- Scheduled appointments with specialists on behalf of clients.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Monitored referrals to foster timely completion and followed up with physicians to facilitate.
- Accessed and reviewed patient records to verify receipt completed referral paperwork.
Education
High School Diploma -
Middle Creek High School
Bachelor of Science - Criminal Justice Administration/Forensics
Columbia Southern University
Skills
- Account Reconciliation
- Records Management
- Claims review
- Multitasking and Organization
- Commercial and Private Insurance
- Teamwork and Collaboration
- Billing and Collection Procedures
- Claims Processing
- EClinicalWorks, Athena, and Allscripts knowledge
Certification
Certified Professional Coder
Certified Professional Coder
Obtained my Certified Professional Coder certification in September 2023.
Timeline
Medical Biller/Medical Coder
Cary Medical Management
07.2024 - 11.2024
Practice Manager
Blue Ridge Pediatrics
03.2024 - Current
Medical Biller
SaVida Health
09.2023 - 03.2024
Referral Coordinator/Front Desk
Wake Spine & Pain
03.2018 - 03.2020
Bachelor of Science - Criminal Justice Administration/Forensics
Columbia Southern University
Medical Biller
Blue Ridge Pediatrics
9 2020 - Current
High School Diploma -
Middle Creek High School
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