Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Amber Stumph

Hamilton

Summary

Professional with expertise in logistics analysis, team leadership, and training within hospitality sectors. Achieved University and Latin Honors from Miami University, contributing to research and co-authoring a publication on team dynamics. Skilled in enhancing team performance and communication across departments. Committed to creating positive work environments and pursuing opportunities in Human Resources focused on employee relations and organizational health.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender/Trainer

Bonefish Grill
West Chester
03.2020 - Current
  • Displayed and retained extensive knowledge of liquors, wines, and entrees.
  • Provided feedback on job performance to increase efficiency and effectiveness in the workplace.
  • Developed good working relationships with fellow employees through effective communication.

Logistics Solutions Analyst

Kingsgate Logistics
West Chester
06.2025 - 10.2025
  • Provided customer service support by responding to inquiries related to logistics services offered by the company.
  • Negotiated freight rates with carriers and customers.
  • Collaborated with internal teams to coordinate shipments between multiple locations.

Sales Team Lead

T-Mobile, Collins Mobile
West Chester
03.2018 - 06.2019
  • Established quotas for individual team members and tracked their progress toward meeting those goals.
  • Assisted customers with product selection based on their needs, budget, and preferences.
  • Analyzed customer data to identify opportunities for new business growth.

Education

Bachelor of Arts - Psychological Science

Miami University
Oxford, OH
12-2024

Skills

  • Research techniques
  • Customer service
  • Team collaboration
  • Effective communication
  • Conflict resolution
  • High social awareness
  • Computer literacy
  • Word processing
  • Training support
  • Problem-solving abilities

Accomplishments

  • Dean’s List & President’s List (2020–2024)
    Recognized each semester for academic excellence at Miami University.
  • Excellence in Classroom Performance Award (2022)
    Honored for outstanding academic engagement and contribution to classroom learning.
  • University Honors & Magna Cum Laude
    Graduated with distinction for both overall academic achievement and honors coursework.
  • Co-Author – The Hierarchy of Team Needs, 2nd Edition
    Contributed to the research, writing, and publication of a book exploring team dynamics and performance.
  • Founder & President – CLAAS Honors Club
    Led the development and launch of an interdisciplinary honors student organization.
  • Volunteer – Boys and Girls Club & Adopt-A-Class Foundation
    Supported youth education and mentorship programs through ongoing community service.

Languages

Spanish
Elementary
American Sign Language
Elementary

Certification

Mental Health First Aid

Timeline

Logistics Solutions Analyst

Kingsgate Logistics
06.2025 - 10.2025

Bartender/Trainer

Bonefish Grill
03.2020 - Current

Sales Team Lead

T-Mobile, Collins Mobile
03.2018 - 06.2019

Bachelor of Arts - Psychological Science

Miami University