Highly-motivated registered nurse with extensive experience in quality management, clinical documentation review, and regulatory compliance. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to enhance operational efficiency through process improvements and solid cross-functional collaboration.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Quality and Risk Management Manager
Dukes Memorial Hospital
Peru, IN
04.2025 - Current
Monitored compliance with health regulations and quality standards in operations.
Implemented process improvements that enhanced operational efficiency across clinical operations.
Created monthly reports for senior management to inform decision-making on operational performance.
Managed risk by developing and implementing effective risk management strategies.
Coordinated patient care initiatives across multiple departments at the hospital.
Supervised staff to ensure adherence to hospital policies and procedures.
Coached, mentored, and trained team members to elevate job performance and align with quality standards.
Facilitated clinical education programs as interim clinical educator for 8 months.
Registered Nurse, MedSurg/ICU
Parkview Logansport Memorial Hospital
Logansport, IN
01.2025 - Current
Maintained accurate patient records in electronic health record systems, ensuring comprehensive documentation for continuity of care.
Collaborated with multidisciplinary teams to create tailored patient care plans that addressed individual health needs.
Performed comprehensive assessments to identify patient needs and conditions.
Educated patients and families on health management and disease prevention.
Administered medications and monitored patient responses in acute care settings.
Maintained a safe environment for all patients by adhering to infection control policies and procedures.
Charge Nurse of MedSurg/ICU
Dukes Memorial Hospital
Peru
07.2021 - 04.2025
Facilitated communication among interdisciplinary teams for effective treatment plans.
Managed daily operations of nursing unit to enhance workflow efficiency.
Participated in quality improvement initiatives to ensure best practice standards were met within the unit setting.
Supervised nursing staff to uphold patient care quality and standards.
Provided direct patient care, including assessments and treatments, to a variety of patients.
Coordinated patient admissions, transfers, and discharges to streamline patient flow.
Nurse Intern
Dukes Memorial Hospital
Peru, IN
05.2020 - 07.2021
Collaborated in interdisciplinary team meetings to contribute insights on patient care and support coordinated treatment plans.
Documented patient care services accurately to ensure compliance with established policies and improve continuity of care.
Supported nursing staff in delivering patient care and facilitating daily activities to enhance patient comfort and well-being.
Monitored vital signs and reported changes to supervising nurses.
Assisted in administering medications and treatments to patients according to physician orders.
Patient Care Technician/Telemetry Monitor Technician
Dukes Memorial Hospital
Peru, IN
03.2019 - 05.2020
Monitored vital signs and reported changes to nursing staff promptly.
Assisted patients with daily living activities and personal care needs to enhance comfort and well-being.
Collaborated with healthcare team to ensure quality patient care delivery.
Maintained a clean and safe environment for patient care and comfort.
Trained new staff on procedures, safety protocols, and patient care standards.
Patient Care Representative
American Health Network
Peru, IN
06.2015 - 06.2017
Managed patient inquiries via phone and in-person, enhancing communication and patient satisfaction.
Ensured compliance with HIPAA regulations during patient interactions.
Coordinated with healthcare providers to facilitate timely patient care delivery, improving overall patient experience.
Maintained accurate patient records in electronic health systems.
Assisted patients with appointment scheduling and insurance verification.
Education
Associate of Science - Nursing
Ivy Tech Community College
Kokomo, IN
01.2018 - 05.2021
Skills
Quality assurance
Compliance monitoring
Data analysis
Process improvement
Patient safety investigations
Staff training
Problem solving
Risk management
Regulatory compliance
Documentation and reporting
Clinical auditing
Cross-functional collaboration
Team leadership
Certification
RN License - Compact
BLS, ACLS, PALS
NIHSS
NRP
Leadership and Committee Involvement
Safety Coach Champion & Safety Coach Committee
Facility Compliance Committee
Team Experience Committee
Patient Experience Committee
Timeline
Quality and Risk Management Manager
Dukes Memorial Hospital
04.2025 - Current
Registered Nurse, MedSurg/ICU
Parkview Logansport Memorial Hospital
01.2025 - Current
Charge Nurse of MedSurg/ICU
Dukes Memorial Hospital
07.2021 - 04.2025
Nurse Intern
Dukes Memorial Hospital
05.2020 - 07.2021
Patient Care Technician/Telemetry Monitor Technician