Amber Surges
Joliet,IL
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
15
15
years of professional experience
Work History
Eye Technician
Wheaton Eye Clinic
Naperville, IL
07.2024 - 01.2025
- Worked with patients to identify the chief complaint for their visit.
- Numbed eyes and internal eye pressure.
- Preformed field testing for glaucoma patients.
- Brought patients to other testing areas, such as being refracted for new glasses, and also to have scans done on their retina and optic nerve.
- Interocular Lens Testing.
- Roomed Patients to see the Doctor
Stay at Home MOM
Self
Joliet, IL
07.2021 - 07.2024
- I took care of my family of five.
- I made three meals a day.
- Managed household errands and other essential duties.
- Daily cleaning of the household.
- I took my children to school events and all doctors' appointments.
Medical Assistant
Edward Medical Group
Naperville, IL
07.2021 - 07.2024
- Taught patients about medications, procedures, and care plan instructions.
- Get full vitals on patients.
- EKG'S
- Swab for FLU, Strep Throat, and Mono.
- Urinalysis
- Giving Immunizations.
- Sanitized, restocked, and organized rooms with medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
Bank Teller
First Community Bank
Joliet, IL
02.2010 - 07.2016
- Performed cash handling duties including counting currency, coins and checks.
- Helped the Branch Manager audit other tellers, the vault, and the ATM machine.
- Answered customer inquiries regarding account balances, transaction histories, service charges, and interest rates.
- Identified transaction errors when debits and credits did not balance.
Education
Diploma - Medical Assistant
Rasmussen University
Bolingbrook, IL02-2018
High School Diploma -
Joliet West High School
Joliet, IL06-1999
Skills
- Medical consultation, medical records review
- Phone inquiries
- Medication identification
- Patient-Centered Care
- CPR certified
- Medical terminology
- HIPAA and OSHA trained
- Dean's List and Honor Roll all semesters in college
- Vision testing
Accomplishments
- Being Recognized by many Patients. Co- workers and Boss' with wonderful compliments about my work ethic and truly loving my job/
- Achieved a Healthy Driven Pin by Edward Medical Group for going above and beyond with all of our wonderful patients.
Timeline
Eye Technician
Wheaton Eye Clinic
07.2024 - 01.2025
Stay at Home MOM
Self
07.2021 - 07.2024
Medical Assistant
Edward Medical Group
07.2021 - 07.2024
Bank Teller
First Community Bank
02.2010 - 07.2016
Diploma - Medical Assistant
Rasmussen University
High School Diploma -
Joliet West High School