Amber Sweet
Catoosa
Summary
Adaptable professional with a strong background in content moderation and customer service. Known for identifying harmful content trends and ensuring compliance, aiming to improve overall platform safety and user engagement.
Personal Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset.
Overview
8
8
years of professional experience
Work History
Content Moderator
Alorica
Tulsa, OK
01.2023 - 05.2026
- Reviewed and analyzed user-generated content for compliance with community guidelines.
- Identified and flagged inappropriate content, ensuring platform safety and user satisfaction.
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
Personal Shopper
Walmart
Catoosa, OK
08.2018 - 02.2023
- Ensured accuracy of orders through detailed product knowledge and attention to detail.
- Assisted customers in selecting products that meet their needs and preferences.
- Collaborated with inventory teams to maintain stock levels and product availability.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Education
Associate of Science - Quality Control Management
Spartan College of Aeronautics And Technology
Tulsa, OK12.2019
Skills
- Cultural awareness
- Patience and tolerance
- Content management
- Assertiveness
- Customer service
- Flexible schedule
- Quality control analysis
- Teamwork
- Multitasking
- Time management
Timeline
Content Moderator
Alorica
01.2023 - 05.2026
Personal Shopper
Walmart
08.2018 - 02.2023
Associate of Science - Quality Control Management
Spartan College of Aeronautics And Technology