Hi, I’m
Amber Thiessen
Newcastle,OK
Summary
Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
13
years of professional experience
1
Certification
Work History
Meridian Market
Server/Hostess/Bartender
07.2021 - 10.2021
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Lowe's Home Improvement
Lawes associate
03.2021 - 04.2021
Job overview
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Marshall's TJX
Marshalls Sales Associate
12.2020 - 02.2021
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Peace of Mind Daycare
Teacher
01.2020 - 02.2020
Job overview
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
Williamson-Dick's Mfg. Co.
Picker Packer
02.2019 - 03.2019
Job overview
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
General Mills
Warehouse Worker
01.2019 - 02.2019
Job overview
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Wendy's Restaurant
Crew Member
11.2018 - 01.2019
Job overview
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Candy land
Teacher Assistant
07.2018 - 10.2018
Job overview
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Copied, organized and distributed classroom assignments or other paperwork.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Responded to student needs and questions promptly.
Trappers
Hostess/Server
03.2018 - 04.2018
Job overview
- Greeted
- Costumers sat them .
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Backed up servers by checking on tables and retrieving items for guests.
Latchkey
Teacher
05.2017 - 08.2017
Job overview
- Did Lesson plans activities.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Enhanced literacy skills with targeted reading programs.
- Developed and implemented classroom routines to address varying student needs.
Cimarron steak house
Server/Bartender
02.2017 - 04.2017
Job overview
- Served people
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Senior Nutrition Program
Kitchen Staff Member
06.2014 - 11.2014
Job overview
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
Abercrombie & Fitch Kids
Sales Associate
05.2008 - 08.2008
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Education
Choctaw High School, Choctaw, OK
High School from General
05.2009
Eastern Oklahoma County Technology Center, Choctaw, OK
Early Childhood Education
05.2009
Skills
- Child Care
- Teacher Assistant
- Early Childhood
- Teacher Aide
- Day Care
- Experience with Children
- Toddler Care
- Guest services
- Classroom Management
- Babysitting
- Infant Care
- Curriculum Development
- Retail Sales
- Serving Experience
- Sales
- Caregiving
- Writing skills
- Communication skills
- Customer service
- Typing
- Strong Work Ethic
- Cash Handling
- Memory retention
- Hospitality service expertise
- Safe Food Handling
- Food Running
- Food safety understanding
Certification
- First Aid CPR AED
- Teaching Certificate
- Food Handler
- Child Development Associate Certification
- Food Handler Certification
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Server/Hostess/Bartender
Meridian Market
07.2021 - 10.2021
Lawes associate
Lowe's Home Improvement
03.2021 - 04.2021
Marshalls Sales Associate
Marshall's TJX
12.2020 - 02.2021
Teacher
Peace of Mind Daycare
01.2020 - 02.2020
Picker Packer
Williamson-Dick's Mfg. Co.
02.2019 - 03.2019
Warehouse Worker
General Mills
01.2019 - 02.2019
Crew Member
Wendy's Restaurant
11.2018 - 01.2019
Teacher Assistant
Candy land
07.2018 - 10.2018
Hostess/Server
Trappers
03.2018 - 04.2018
Teacher
Latchkey
05.2017 - 08.2017
Server/Bartender
Cimarron steak house
02.2017 - 04.2017
Kitchen Staff Member
Senior Nutrition Program
06.2014 - 11.2014
Sales Associate
Abercrombie & Fitch Kids
05.2008 - 08.2008
Choctaw High School
High School from General
Eastern Oklahoma County Technology Center
Early Childhood Education
- First Aid CPR AED
- Teaching Certificate
- Food Handler
- Child Development Associate Certification
- Food Handler Certification
Similar Profiles
Paul VaderPaul Vader
Store Manager at Meridian Market And CafeStore Manager at Meridian Market And Cafe
Megan StrobelMegan Strobel
Shift Supervisor at Ralphs Farm Market, Meridian MeatsShift Supervisor at Ralphs Farm Market, Meridian Meats
Brianna LambertBrianna Lambert
Deli Shift Manager / Store Cashier at Meridian Farm MarketDeli Shift Manager / Store Cashier at Meridian Farm Market