Amber Thompson
Warren,MI
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 13-year career in sales and management. Proven ability to establish and maintain excellent communication and relationships with clients. Committed to increasing productivity and customer satisfaction while driving revenue and sales. Self motivated, organized and driven to help businesses succeed.
Overview
13
13
years of professional experience
Work History
Sales/Operations Manager
Linen Hero
09.2020 - Current
- Manages day to day business of the operations department while balancing the responsibilities of overseeing the sales team.
- Works closely with CEO on sales techniques and departmental projects.
- Analyzes market trends to identify new business opportunities, leading to expansion into profitable territories.
- Conducts team meetings to reinforce goals and set clear expectations.
- Negotiates contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Built long lasting client relationships through excellent customer service and follow ups.
Territory Manager - Sales and Service
Chair Covers & Linens Inc.
08.2011 - 09.2020
- Established long-term partnerships with key industry players, contributing to a broader network of potential clients for the company.
- Streamlined the sales process by utilizing CRM tools (Copper) for efficient tracking of leads, prospects, and closed deals.
- Set and exceeded inside sales goals by establishing ambitious weekly, monthly, quarterly, and yearly targets.
- Managed accounts to retain existing relationships and grow the business.
- Introduced new products to the existing client base, leading to an increase in upselling opportunities and repeat business.
- Created and maintained a positive environment for a sales team of 4-6 people ensuring productivity.
Education
BBA - Management Information Systems
Central Michigan University
Mount Pleasant, MI12.2007
Skills
- Sales Planning
- Lead Generation
- Performance Management
- Business Planning
- Territory sales management
- Sales Reporting
- Revenue Forecasting
- Sales Tracking
- Positive and upbeat
- Order Management
Timeline
Sales/Operations Manager
Linen Hero
09.2020 - Current
Territory Manager - Sales and Service
Chair Covers & Linens Inc.
08.2011 - 09.2020
BBA - Management Information Systems
Central Michigan University
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