Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amber Toro

Grand Junction,CO

Summary

Compassionate and dedicated Case Manager with a strong track record in service coordination, client advocacy, and interdisciplinary team collaboration. Skilled in conducting comprehensive assessments and developing individualized service plans that address a wide range of client needs, including mental health care, housing stability, substance use support, and reentry planning for justice-involved individuals. Committed to empowering individuals, reducing barriers to care, and driving meaningful, client-centered outcomes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Case Manager

Amos Counseling
Grand Junction, Colorado
06.2024 - Current
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Documented case notes and maintained accurate records.
  • Conducted in-person jail visits to assess clients' needs, provide support, and coordinate services such as mental health care, substance abuse treatment, and legal advocacy.
  • Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.

Sales Associate

Victoria Secret
Dubuque, Iowa
06.2019 - 11.2019
  • Assisted customers with product selection and provided tailored recommendations.
  • Processed transactions accurately using point-of-sale systems and cash handling procedures.
  • Collaborated with team members to achieve sales goals and enhance customer experience.

Teacher's Assistant

Ramstein Elementary School
Ramstein, Germany
05.2017 - 10.2017
  • Assisted teachers in lesson planning and classroom management tasks.
  • Implemented educational games to enhance student engagement and participation.
  • Collaborated with staff to adapt lessons for diverse learning needs of students.

Education

Bachelor of Science - Criminal Justice

Colorado Mesa University
Grand Junction, CO
05-2024

Skills

  • Case management
  • Service coordination
  • Team collaboration
  • Effective communication
  • Detail orientation
  • EMR / EHR

Certification

  • CPFS Certification

Timeline

Case Manager

Amos Counseling
06.2024 - Current

Sales Associate

Victoria Secret
06.2019 - 11.2019

Teacher's Assistant

Ramstein Elementary School
05.2017 - 10.2017

Bachelor of Science - Criminal Justice

Colorado Mesa University