Amber Truesdale
Humble,TX
Summary
Dynamic retail professional with extensive experience at Macy's Department Store, excelling in customer engagement and relationship building. Proven ability to enhance product visibility through effective merchandising strategies and maintain optimal stock levels. Recognized for exceptional customer service and teamwork, driving sales and fostering loyalty in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Polo Specialist
Macys Department Store
Humble, TX
02.2025 - Current
- Assisted customers with product selection, providing tailored recommendations based on individual needs.
- Executed merchandising strategies to enhance product visibility and promote seasonal sales.
- Maintained knowledge of current inventory levels to ensure optimal stock availability and customer satisfaction.
- Collaborated with team members to design engaging displays that showcase featured products effectively.
- Developed relationships with customers, fostering loyalty through exceptional service and personalized follow-ups.
Customer Service
Walmart
Humble, TX
01.2024 - 09.2024
- Assisted customers with inquiries, ensuring prompt and accurate service delivery.
- Processed transactions efficiently using point-of-sale systems to enhance customer satisfaction.
- Handled product returns and exchanges, ensuring compliance with store policies and procedures.
- Maintained cleanliness and organization of sales floor to improve shopping experience.
Assistant Manager
Famous Footwear
Houston, TX
07.2022 - 06.2023
- Assisted in training staff on customer service best practices and product knowledge.
- Executed inventory management processes to maintain optimal stock levels and reduce discrepancies.
- Implemented visual merchandising strategies to enhance store presentation and drive sales.
- Collaborated with team members to achieve daily operational goals and improve workflow efficiency.
Cashier
Chick-fil-A
Humble, TX
03.2022 - 07.2022
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
Education
High School Diploma -
Humble High School
Humble, TX03.2022
Skills
- Customer service
- Teamwork
- Problem-solving
- Time management
- Customer assistance
- Cash handling
- Retail sales
- Customer engagement
- Reliability and punctuality
- Product knowledge
- Flexible schedule
- Relationship building
- Stocking and receiving
- POS system operations
- Brand representation
- Attention to detail
- Organization
- Adaptable and flexible
- Goal driven
Timeline
Polo Specialist
Macys Department Store
02.2025 - Current
Customer Service
Walmart
01.2024 - 09.2024
Assistant Manager
Famous Footwear
07.2022 - 06.2023
Cashier
Chick-fil-A
03.2022 - 07.2022
High School Diploma -
Humble High School