Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Amber Uhl
Big Run,PA
Work Preference
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Homemaker
Self-employees
Brookville, Pennsylvania
03.2013 - Current
- Enhanced customer satisfaction through creative problem-solving.
- Achieved high customer satisfaction by resolving issues with knowledgeable, friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Introduced innovative ideas that improved team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- The gap in my work history is because I became a Mom and decided my kids were what was more important to me. They are older now so I am able to get back to work.
Customer Service Representative
Angel's Pizza
Brookville, Pennsylvania
06.2012 - 09.2012
- Resolved customer complaints and issues to enhance satisfaction.
- Guided customers with menu inquiries and streamlined order placements.
- Processed cash register transactions and ensured accurate drawer balance at shift end.
Cashier
Mike's Supermarket
Brookville, Pennsylvania
02.2012 - 06.2012
- Assisted customers with product inquiries, ensuring satisfaction and enhancing shopping experience.
- Operated cash register, processing transactions accurately and promptly to minimize wait times.
- Maintained cleanliness and organization of checkout area to create welcoming environment.
Education
Associate of Science - Healthcare Administration
University of Phoenix
Phoenix, AZ 09.2011 - 01.2013
Associate of Arts - Medical Coding And Billing
Lincoln College
Lincoln, IL 09.2011 - 06.2012
Champion High-school
Champion , OHSkills
- Customer service
- Cash handling
- Order processing
- Inventory management
References
References available upon request.
Timeline
Homemaker
Self-employees
03.2013 - Current
Customer Service Representative
Angel's Pizza
06.2012 - 09.2012
Cashier
Mike's Supermarket
02.2012 - 06.2012
Associate of Science - Healthcare Administration
University of Phoenix
09.2011 - 01.2013
Associate of Arts - Medical Coding And Billing
Lincoln College
09.2011 - 06.2012
Champion High-school