Summary
Overview
Work History
Education
Skills
Timeline
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Amber Vinson

Newport, Ky,KY

Summary

Dynamic manager with a proven track record at Little Caesars, excelling in team leadership and customer service. Enhanced employee engagement through effective training programs, resulting in improved retention rates. Skilled in data analysis and decision-making, I consistently drove strategic initiatives to boost customer satisfaction and optimize operational efficiency.

Overview

2025
2025
years of professional experience

Work History

Manager

Little Caesars
  • Collaborated with upper management on strategic initiatives to boost customer satisfaction.
  • Analyzed sales data to identify trends and inform marketing strategies for promotions.
  • Conducted regular staff meetings to communicate expectations and address concerns effectively.
  • Implemented training programs that increased employee engagement and retention rates.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.

Data Analysis

UMA Home Decor
Edgewood, KY
07.2023 - 03.2024

I would take multiple packages And put them together Measure them To make a box print out their shipping labels So they could be shipped

Manager

Taco Bell
Edgewood, KY
08.2018 - 11.2023
  • Oversaw daily operations to ensure compliance with health and safety standards.
  • Trained and mentored staff to enhance performance and maintain service quality.
  • Developed and implemented efficient workflow processes to improve team productivity.
  • Monitored inventory levels, adjusting orders to minimize waste and reduce costs.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Organized professional development programs for staff, leading to improved performance and skill sets.

Cake Decorator

Kroger
Covington, KY
08.2021 - 09.2023
  • Taking orders
  • Made Customer cakes
  • Mark downes
  • Ordered inventory

Pastry Assistant

Kroger
Newport, KY
05.2011 - 08.2012
  • Taking orders
  • Made inventory
  • Baked
  • Decorated
  • Put out supplies
  • Discarded Outdated food

Education

High School Diploma -

Campbell County
Alexandria, KY

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Data Analysis

UMA Home Decor
07.2023 - 03.2024

Cake Decorator

Kroger
08.2021 - 09.2023

Manager

Taco Bell
08.2018 - 11.2023

Pastry Assistant

Kroger
05.2011 - 08.2012

Manager

Little Caesars

High School Diploma -

Campbell County