Amber White

• Coordinated patient scheduling and follow-up appointments to enhance care continuity.
• Managed patient records and documentation using electronic health record systems for improved accessibility.
• Facilitated communication between patients and healthcare providers to address concerns efficiently.
• Trained new staff on policies, procedures, and electronic systems, fostering a collaborative team environment.
• Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.

• Managed multi-line phone systems, scheduled appointments, and directed calls appropriately
• Welcomed clients and maintained a professional, friendly front desk environment
• Processed payments and assisted with administrative tasks such as filing and data entry
• Collected and updated client information during intake
• Maintained cleanliness and organization of the front desk and lobby area

Supported daily operations in a fast-paced, client-focused setting

• Managed front desk operations and ensured smooth customer flow in a busy fitness
  environment
• Handled incoming calls and emails, responding to inquiries and resolving issues promptly
• Processed payments and maintained accurate transaction records
• Maintained cleanliness and organization of the reception area to create a welcoming atmosphere

• Assisted customers with product selection and provided detailed information on merchandise
• Resolved customer inquiries and complaints with professionalism and efficiency
• Managed inventory and ensured accurate stock levels
• Collaborated with team members to maintain smooth daily operations

• Delivered fast, friendly service in a high-volume environment
• Handled customer concerns calmly and resolved issues efficiently
• Operated POS systems and processed cash and card transactions accurately
• Communicated effectively with team members to maintain efficient service during peak hours

• Managed multi-line phone systems, scheduled appointments, and directed calls appropriately
• Welcomed clients and maintained a professional, friendly front desk environment
• Processed payments and assisted with administrative tasks such as filing and data entry
• Collected and updated client information during intake
• Maintained cleanliness and organization of the front desk and lobby area
• Supported daily operations in a fast-paced, client-focused setting