Amber Wightman
Smithsburg,MD
Summary
Adept at streamlining operations and enhancing workflow efficiency, my tenure at PRIDE Industries showcases a proven track record in work planning and prioritization, coupled with exceptional analytical problem-solving abilities. Leveraging strong communication skills and Excel data management expertise, I consistently exceed project goals, ensuring meticulous attention to detail and seamless team collaboration.
Overview
15
15
years of professional experience
Work History
Conveyance Coordinator
PRIDE Industries
09.2024 - Current
- Supports Facility Plant Engineer by coordinating activities and expediting workflow among field, vendors, and work order functions.
- Troubleshoots, expedites, and anticipates problems within the work order environment.
- Record upkeep for on-demand and preventative maintenance conveyance work orders.
- Built and sustained external vendor relationships for preventative maintenance.
- Tracked work order activity, including labor, materials, and additional data.
- Ensures cost compliance within budget constraints.
- Facilitates the preventative maintenance schedule for all conveyance contracts with FP Engineer manager and contract program managers.
- Follows up with customers for feedback on service quality.
- Delegates tasks appropriately to team members.
Work Control Specialist
PRIDE Industries
Roseville, CA
07.2021 - 09.2024
- Coordinated emergency and urgent maintenance requests dispatching.
- Facilitated communication of potential delays and ETAs from engineers to recipients.
- Coordinated routine service calls, ensuring timely dispatch of service crew.
- Monitored and updated progress of service orders, ensuring accurate records.
- Documented service order details including labor, materials, and other data.
- Ensured customer satisfaction by following up on service performance.
- Conducted cost analysis on service calls to confirm budget compliance.
- Generated records to streamline workflows.
- Developed strong communication, interpersonal and collaboration skills to establish productive working relationships with vendors and partners.
Administrative Assistant II - Special Project Role
PRIDE Industries
07.2022 - 07.2023
- Managed office operations and allocated tasks.
- Drafted and revised various forms and documents.
- Developed and conveyed administrative programs following guidelines set by corporate management.
- Disseminated procedural guidelines while maintaining confidentiality.
- Organized and maintained documentation essential for audits.
- Updated logs, forms and spreadsheets regularly.
- Contributed to team meetings to exchange information and maintain knowledge of supported areas.
- Facilitated collaboration among internal departments, external partners, and clients.
Algebra Teacher/Teacher Assistant/Substitute
New Harvest Christian School
09.2018 - 07.2021
- Implemented and facilitated Algebra 1 curriculum instruction to advanced students
- Assessed tests, analyzed, and documented student’s results
- Communicated regularly with fellow teachers, staff, and parents
- Developed strategies and differentiated instruction to meet state standards
- Supported instructors, assisted in maintaining classroom schedules and standards
- Facilitated small group instruction to meet child’s needs
- Satisfied substitute teaching duties
- Completed administrative and organizational office duties
Credentialing Specialist
U.S. Air Force
11.2010 - 05.2011
- Applied sound coordination and oversight principles in obtaining documentation, verifying, and assessing licensure qualifications for base-wide hospital and VA practitioners
- Communicated with Chief administration personnel and hospital commanders
- Reviewed practitioner information to ensure current certification and licensure qualifications were met per audit standards
- Contacted and coordinated with personnel to meet deadlines
- Utilized documentation databases and filing systems to effectively manage and store information
Aerospace Medical Service Technician/Emergency Medical Technician
U.S. Air Force
12.2009 - 11.2010
- Answered telephones, replied to messages, reported concerns, scheduled patients, and approved referrals
- Input medical data into computer systems and filing profiles
- Provided, supervised, and managed inpatient care
- Collaborated with medical professionals and nurse staff
- Evaluated, treated and recorded patients physiological measurements
- Delivered care as a first responder
Education
Bachelor’s Degree - Health Sciences
University of South Dakota
12.2011
Aerospace Medical Service
Community College of the Air Force
12.2011
University of Nebraska Omaha
12.2009
Northeast Community College
12.2007
Skills
- Work Planning and Prioritization
- Analytical Problem Solving
- Strong oral and written communication skills
- Detail-Oriented Task Coordination
- Experienced with Microsoft Office Applications
- Proficient in PowerPoint
- Proficient in Email Coordination with Outlook
- Excel Data Management
- Skilled in Adobe Software
- Proactive Learner
- Collaborates Effectively With Team Members
- Familiar with military verbiage and acronyms
Volunteer Experience
- Command Ombudsman - Naval Facilities Engineering and Expeditionary Warfare Center
- Program Coordinator Basketball - New Harvest Christian School
- Head/Assistant Coach - New Harvest Christian School
- Basketball, Football, Soccer assistant coach - Naval Base Ventura County CYP
- Division Coordinator Assistant - AYSO
- Financial Leadership team member - Mothers of Preschoolers Calvary Chapel
- Special Olympics companion - U.S. Air Force
References
References upon request
Awards
- National Defense Service Medal with 1 service star - U.S. Air Force
- Global War on Terrorism Service Medal - U.S. Air Force
- Air Force Training Ribbon - U.S. Air Force
- Outstanding Performer Award Aerospace Medical Services Phase II - Keesler AFB
- Selected for Cadaver Lab research study at University of South Alabama - Keesler AFB
- Academic Excellence Award Aerospace Medical Service Apprentice - Sheppard AFB
- Student Leader Flight Flag Mass/Graduation Ceremony - Lackland AFB
- Tactical Leader for Deployment Simulation Training - Lackland AFB
- Dean’s List multiple semesters - University of Nebraska at Omaha & South Dakota
- Golden Key International Honor Society - University of Nebraska at Omaha
Timeline
Conveyance Coordinator
PRIDE Industries
09.2024 - Current
Administrative Assistant II - Special Project Role
PRIDE Industries
07.2022 - 07.2023
Work Control Specialist
PRIDE Industries
07.2021 - 09.2024
Algebra Teacher/Teacher Assistant/Substitute
New Harvest Christian School
09.2018 - 07.2021
Credentialing Specialist
U.S. Air Force
11.2010 - 05.2011
Aerospace Medical Service Technician/Emergency Medical Technician
U.S. Air Force
12.2009 - 11.2010
Bachelor’s Degree - Health Sciences
University of South Dakota
Aerospace Medical Service
Community College of the Air Force
University of Nebraska Omaha
Northeast Community College