Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Williams

Chicago,IL

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Call Center Representative

SCR/PACE
Chicago, IL
04.2023 - 08.2024
  • Maintained records of all incidents, including accident reports, near misses, and unsafe conditions or acts.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • Provided physical assistance to visitors getting onto and off of rides.

Bus Driver

SCR/PACE
Chicago, IL, IL
11.2021 - 03.2023
  • Parked vehicles at loading areas to board passengers.
  • Complied with local traffic regulations and safety requirements for bus operation.
  • Monitored traffic conditions along assigned routes in order to plan alternate routes if necessary.

Caregiver

Help at Home Senior Care
Chicago, IL, IL
01.2019 - 10.2021
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.

Education

CNA - Nursing Practice

Phalanx
Chicago, IL
06-2024

High School Diploma -

King College Prep
Chicago, IL
06-2007

Skills

  • Training and mentoring
  • Vehicle safety
  • Passenger interaction
  • Transporting students
  • Wheelchair lift operation
  • Clean driving record
  • Call logging
  • Customer service
  • Patient care

Timeline

Call Center Representative

SCR/PACE
04.2023 - 08.2024

Bus Driver

SCR/PACE
11.2021 - 03.2023

Caregiver

Help at Home Senior Care
01.2019 - 10.2021

CNA - Nursing Practice

Phalanx

High School Diploma -

King College Prep
Amber Williams