Amber Wilson
Pleasant Grove,UT
Summary
Dynamic and collaborative sales professional with a focus on customer satisfaction. A talent for fostering positive team environments. Skilled in mentoring, coaching, and inspiring others to achieve peak performance. Strong in relationship building, problem-solving, and strategic thinking. Proven ability to build strong customer relationships and drive revenue growth.
Overview
22
22
years of professional experience
Work History
S2 Recovery Team/ S2 Sales Advisor
BYTE
01.2024 - Current
- Swiftly grasped new roles and processes, demonstrating exceptional adaptability
- Excels at fostering strong teamwork and collaboration, contributing effectively to my team
- Established efficient daily workflow processes and incorporated them into training for the team
- Educating customers on the clear aligner treatment process, benefits, and maintenance requirements while helping them make informed decisions about their treatment plans
- Implement strategic sales techniques, leading to consistent achievement of sales targets and revenue growth
S1 Advisor/ S1 Recovery
BYTE
08.2022 - 01.2024
- Assisted customers in completing precise teeth impressions, providing clear instructions and personalized guidance
- Invested in all customer experiences by being very personable which led to high conversion and kit returns
- I surpassed company KPA by 11 percent with conversion of 81 percent for 3 weeks in a row
- Exhibited exceptional adaptability by achieving top sales and increasing sustainable revenue within the first month
- Consistently overcame objections leading to customers getting new kits and completing their impressions
Visual Manager
Dillards
08.2021 - 07.2022
- Tracked product sales and optimized location leading to revenue increasing
- Assisted with merchandising across all store departments, provided comprehensive training to team members, and consistently ensured that displays met high standards
- Elevated merchandising standards resulted in increased sales through enhanced product presentation, improved customer engagement, and strategic placement of merchandise
Style Team Lead
Target
05.2003 - 07.2021
- Established a highly desirable team and fostered a leadership style that motivated my team to perform at their best
- Provided training, mentoring, and feedback to employees developing them into knowledgeable and productive team members
- Optimized store appearance to enhance customer shopping experience
Education
HIPOBYTE-BYTE - marketing, communication, presentation, public speaking, data analysis skills
02.2024
Completed a comprehensive course covering marketing, communication, presentation, public speaking, and data analysis skills. Acquired expertise in crafting effective marketing strategies, enhancing communication abilities, delivering compelling presentations, honing public speaking skills, and utilizing data for decision-making purposes.
04.2004
Disney College Program -
04.2003
High School Diploma -
05.2002
Skills
- Communication skills
- Organization skills
- Relationship building skills
- Success Driven
- Detail oriented
- Leadership experience
- Time management
- Customer service skills
- Goal oriented
- Competitive
Timeline
S2 Recovery Team/ S2 Sales Advisor - BYTE
01.2024 - Current
S1 Advisor/ S1 Recovery - BYTE
08.2022 - 01.2024
Visual Manager - Dillards
08.2021 - 07.2022
Style Team Lead - Target
05.2003 - 07.2021
Utah Valley University - ,
- Disney College Program,
Spanish Fork High School - High School Diploma,
- HIPOBYTE-BYTE, marketing, communication, presentation, public speaking, data analysis skills