Amber Wilson
Branford
Summary
Accomplished Chronic Care Coordinator with a proven track record at Concierge, enhancing patient care through effective care plan management and strategic planning. Skilled in multidisciplinary team collaboration and interpersonal communication, significantly improving patient outcomes. Expert in documentation and emotional support, ensuring comprehensive care and client satisfaction.
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Chronic Care Coordinator
Concierge
03.2022 - 11.2023
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Used company software and databases to maintain records of services performed and patient conditions.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Built strong relationships with clients to deliver emotional support and companionship.
HHA
Kelly's Helping Hands Inc.
07.2017 - 03.2022
- They assisted disabled clients in supporting their independence and well-being.
- They provided transportation and appointment management.
- I assisted patients with dressing, grooming, and feeding needs, helping them to overcome and adapt to mobility restrictions.
- They provided mobility assistance, such as walking and regular exercise.
Education
ADN - Registered Nursing
Florida Gateway College
Lake City, FL05.2025
No Degree - Patient Care Technician
Riveroak Technical College
Live Oak, FL08.2015
Skills
- Multidisciplinary team collaboration
- Progress Monitoring
- Strategic Planning
- Documentation
- Personal Hygiene Assistance
- Nutrition management
- Dressing assistance
- Interpersonal Communication
- Feeding Assistance
- Patient transportation
- Emotional Support
- Meal Preparation
- Housekeeping
- Ambulation Assistance
- First aid and safety
- Recording vital signs
- Patient Care
- Care Plan Management
- Care plan assessment
- Progress Documentation
- Client documentation
Certification
- Licensed CNA - May 2024-May 2026
Timeline
Chronic Care Coordinator
Concierge
03.2022 - 11.2023
HHA
Kelly's Helping Hands Inc.
07.2017 - 03.2022
ADN - Registered Nursing
Florida Gateway College
No Degree - Patient Care Technician
Riveroak Technical College
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