Annick Ozuna
Del Rio,TX
Summary
Highly skilled, enthusiastic,organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Practiced Care Plan Coordinator dedicated to timely and accurate completion of patient assessments and documentation, supporting and reviewing of medical documentation for the development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Proven problem solver and excellent communicator. Strong understanding of data collection and performance metrics. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, quality customer service and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Chronic Care Coordinator
The GEO Group INC Val Verde Detention Facility
03.2021 - Current
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Built strong relationships with clients to deliver emotional support and medical support to ensure health management while in facility.
- Used company software and databases to maintain records of services performed and patient conditions.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Communicated with patients, ensuring that medical information was kept private.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Implemented successful healthcare through professionalism, quality of care, medical teaching and patient satisfaction.
- Scheduled surgeries, managed pre-certifications and ensured that medical billing is covered through the United States Marshals .
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Collaborated with Health Services Administrator to maintain daily operations.
- Created customized care plans, working with hospital staff and and coordinating clinics to meet individual needs.
- Ensured that every medical document from appointments, hospitalizations were reviewed for proper continued care within scope of practice.
- Scheduled medical appointments , surgeries and other medical needs with coordinating facilities.
- Maintained all nursing duties required by company job description.
LVN
Val Verde Regional Medical Center
06.2018 - 05.2023
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Obtained patient vital signs and input/output measurements from inpatients.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Comforted and counseled patients and families throughout care process.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Developed and implemented individualized patient care plans.
- Monitored patient health conditions to report changes to assigned physician.
- Responded to patient requests with appropriate clinical and personal assistance.
- Provided patient education on health care issues and prescribed medications.
- Reviewed patient history to verify conditions and current medications.
Education
Associate of Arts -
Southwest Texas Junior College
Uvalde, TX05.2018
High School Diploma -
Del Rio High School
Del Rio, TX05.2006
LVN Technical Program - Nursing
Southwest Texas Junior College
05.2018
No Degree - Bachelors of Science in Public Health
University of Texas in Arlington
Currently Enrolled Skills
- Progress Monitoring
- Multidisciplinary team collaboration
- Policy Adherence
- Claims Processing
- Medical Terminology
- Organizational Skills
- Case Management
- Strategic Planning
- Nursing background
- Quality Assurance
- Medical terminology understanding
- Scheduling
- Goal Setting
- Documentation proficiency
- Healthcare operations
- Database coordination
- Organizational standards
- Documentation
- Care Planning
- Patient Education
- Process Improvements
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Software
Word Processing
Outlook
Database
Spreadsheets
Web browsers
Multimedia
Presentation
Communication
Graphics
Timeline
Chronic Care Coordinator
The GEO Group INC Val Verde Detention Facility
03.2021 - Current
LVN
Val Verde Regional Medical Center
06.2018 - 05.2023
Associate of Arts -
Southwest Texas Junior College
High School Diploma -
Del Rio High School
LVN Technical Program - Nursing
Southwest Texas Junior College
No Degree - Bachelors of Science in Public Health
University of Texas in Arlington
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