Amber A. Gainwell
Yazoo City,MS
Summary
Career Strengths Ledger Balancing/Balance Allocation Time Management Excellent written and verbal communication skills Strong mathematical skills Ability to work autonomously Strong client-facing skills Effective selling techniques
Overview
8
8
years of professional experience
1
1
Certification
Work History
Enrollment Data Specialist
UMMC School Of Nursing
2023.03 - Current
- Validated incoming data against quality standards to eliminate irrelevant or unusable information.
- Optimized quality of data by developing and continuously improving data collection and automated upload strategies.
- Scanned documents and saved in database to keep records of essential organizational information.
- Evaluated efficiency and reliability of internal data management systems to identify and correct deficiencies.
- Handled information requests for public and protected data, employing proper procedures to handle each and protect important assets.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Supported operations staff in researching data configuration and processing issues.
- Coordinated the establishment of a technical evaluation committee to determine the acceptability of technical proposals, ensuring comprehensive evaluation.
- Input contractor performance data into appropriate databases, maintaining a record of contractor performance for evaluation.
- Ensured the technical evaluation factors and award criteria were clearly stated in the request for proposal, enhancing transparency in the procurement process.
- Conducted market analyses to test noncompetitive assumptions of requisition, leading to more informed decision-making in procurement.
Science Teacher
Yazoo County School District
2018.07 - 2022.06
- Cultivate a hunger for knowledge among students and engage them to learn
- Create lesson plans; evaluate student performances; and teach using lectures, technology and hands-on learning experiences
- Help set goals for students and work with the class to help them attain these goals
- Assign work by means of in-class worksheets, projects, homework, presentations, reports, etc
- Participate in teaching training sessions and stay up to date with current teaching methods, practices and any new knowledge in your field
- Coordinated and collaborated with other faculty members during lesson plan development.
- Encouraged student interest in Science, Technology, Engineering and Mathematics (STEM) and participation in middle and high school national science competitions.
- Assessed submitted class assignments, determined grades and reviewed work with struggling students to boost success chance.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
- Understood critical development years for adolescent minds and structured lessons to meet cognitive abilities.
- Used ticketing systems to manage and process support actions and requests.
- Installed, modified and repaired software and hardware to resolve technical issues.
Bank Teller
Bank of Yazoo
2017.11 - 2018.06
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Assisted customers with compromised debit cards and issued new credentials.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
- Performed tests of functionality, security and performance of different workstations and devices.
- Activated accounts for clients interested in new services.
- Created support documentation that enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
Senior Sales Representative
Cspire
2016.03 - 2017.11
- Serviced existing accounts, obtained orders, and established new accounts by asking targeted questions
- Monitored competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc
- Recommended changes in products, service, and policy by evaluating results and competitive developments
- Resolved customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Upsold warranties and complementary products to customers through persuasive marketing techniques.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Configured hardware, devices and software to set up work stations for employees.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
Education
Bachelor of Science - Medical Rehabilitation Services
University of Arkansas At Pine Bluff
Pine Bluff, AR12.2015
High School Diploma - undefined
Yazoo City High School
Yazoo City, MS2011
Skills
- Technology Integration
- Database Schemas
- Business Processes and Procedures
- Information Technology Industry Knowledge
- Computer Operating Systems
- Remote Desktop Services
- Customer Satisfaction
- Data Analysis
- MSIS Student Information
- MSIS Summary Data
- MSIS Performance Action
Certification
X-Ray Certified, 2021- Present
Technology
Microsoft Office, Word, Works, Excel, and PowerPoint
Internet Explorer
Timeline
Enrollment Data Specialist
UMMC School Of Nursing
2023.03 - Current
Science Teacher
Yazoo County School District
2018.07 - 2022.06
Bank Teller
Bank of Yazoo
2017.11 - 2018.06
Senior Sales Representative
Cspire
2016.03 - 2017.11
Bachelor of Science - Medical Rehabilitation Services
University of Arkansas At Pine Bluff
High School Diploma - undefined
Yazoo City High School
X-Ray Certified, 2021- Present
Technology
Microsoft Office, Word, Works, Excel, and PowerPoint
Internet Explorer
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