Amber Brooke Handschumacher

•Prepared charts for patients upcoming appointments ensuring all appropriate documents and X-rays needed for the patients appointments were readily available.

• Confirmed patients upcoming appointments to ensure schedule flow.

•Handled phone calls from patients as well as referring doctors referring patients to the practice.

•Trained new employees on effective patient navigation techniques, ensuring continuity of care across the practice.

•Received referrals from other healthcare providers and called patients to schedule appointments in a timely manner.

•Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.

• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Handled calls to address customer inquiries and concerns.

• Loaded, unloaded and moved material to and from storage and production areas.

• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Operated RF scanners to track merchandise and verify contents of containers.
• Processed incoming shipments upon package receipt by scanning boxes and envelopes and using a handheld device.

• Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.

• Increased customer satisfaction by resolving product or service issues.