Always professional in appearance and with written or verbal communication.
Self motivated and detail oriented.
Ability to successfully work in any environment including those with stressors.
Positive attitude and team player.
Maintains complete confidentiality.
Overview
25
25
years of professional experience
Work History
Intake Coordinator
Universal Health Services
05.2024 - 07.2025
Assisted with patient intake processes, ensuring accurate data entry and documentation.
Coordinated with Emergency Department staff to complete the transfer/admit process.
Supported communication between patients guardian, medical staff, and treatment team.
Completed Intake process by imputing patient information into MS4 system including filing with patients insurance for pre authorization.
Completed intake assessment with patient guardians to file with patients insurance.
Account Clerk Specialist
City of Nevada / City Hall
09.2022 - 03.2024
Processed accounts payable and receivable transactions accurately and efficiently to assist customers with paying for utilities used.
Maintained utility usage to input into billing system for monthly billing cycles.
Prepared and processed local business and or liquor licensing.
Case Manager
Southwest Kansas Mental Health Center
05.2021 - 03.2022
Assessed client needs and developed personalized care plans to ensure safety and goal setting in a school setting.
Group lead classes assisting clients with social and emotional skills.
Monitored client progress and adjusted care plans based on evolving needs and feedback by documenting progress notes at each session.
Facilitated communication between clients, families, and school staff to enhance understanding of clients needs to be successful and assisted effectively while in a classroom setting.
Medical Intake
First Souce
09.2016 - 01.2021
Took inbound calls from medical providers to create pre authorizations for medical procedures.
Entered medical codes into authorization system and used resources to determine if procedure was to be approved, denied, or needed review.
Researched information given by medical providers to determine if procedure needed more information in order to be approved and authorized by the insurance provider.
Inventory Control
3M
10.2014 - 10.2015
Implemented inventory control measures to minimize stock discrepancies and ensure adequate supplies.
Streamlined inventory control systems, reducing excess stock while ensuring availability of material.
Placed customer orders and and scheduled production of product.
Assisted in inventory control, ensuring adequate supplies were available for efficient production.
Behavior Health Specialist
Heartland Behavioral Health
05.2000 - 04.2014
Developed and implemented individualized treatment plans for diverse patient populations.
Conducted assessments to identify behavioral health needs and monitor progress effectively.
Collaborated with multidisciplinary teams to enhance patient care strategies and outcomes.
Delivered therapeutic interventions using evidence-based practices to promote mental wellness.