Dynamic healthcare professional with extensive experience at the Visiting Nurses Association, excelling in patient care coordination and care plan development. Proven ability to enhance team performance through effective communication and innovative problem-solving, ensuring high patient satisfaction and seamless access to community resources.
Overview
13
13
years of professional experience
Work History
Intake Coordinator
Visiting Nurses Association of Robert Wood Johnson
New Brunswick
09.2018 - 07.2022
Coordinated homecare services with medical doctors, case managers, and social workers at RWJ New Brunswick and RWJ Somerset Hospitals.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Exceeded customer satisfaction by finding creative solutions to problems.
Facilitated access to additional county-level services to address patient needs.
Admissions Nurse/ RN Case Manager
Visiting Nurses Association of Somerset Hills
Basking Ridge
07.2011 - 05.2015
Coordination of patient care
Developing patients’ care plans
Referral of patient services
Application of technical nursing skills
All phases of OASIS
Coordination of community services post discharge
All phases of patient teaching
Development and implementation of CHHA care plans
Supervision of CHHA
Education of patients and CHHA
RN Case Manager
Visiting Nurses Association of Northern New Jersey
Morristown
04.2009 - 06.2012
Coordination of patient care
Developing patients’ care plans
Referral of patient services
Application of technical nursing skill
All phases of OASIS
Coordination of community services post discharge
All phases of patient teaching
Assessment of patients in a home setting
Development and implementation of CHHA care plans
Supervision of CHHA
Education of patients and CHHA
Education
University of Phoenix On-Line
Phoenix, Az
01.2026
Integrated Chronic Care Specialist -
Penta Health Institute
01.2026
Phlebotomy Certification -
Morris County School of Technology
Denville, NJ
01.2026
A.S. Nursing -
County College of Morris
Randolph, NJ
05.2008
Skills
Patient care coordination
Care plan development
Community resource management
Medical documentation
Effective communication
Team collaboration
References
Diane Ward, Clinical Liaison, True Heal IV Therapies, 908-763-2536
Rex Albano, RN, BSN Case Manager, Atlantic Health Morristown, 201-725-1306
Jacqulyn Muccio, RN, BSN OASIS Reviewer, Visiting Nurses Association of Somerset Hills, 973-886-3960
Timeline
Intake Coordinator
Visiting Nurses Association of Robert Wood Johnson
09.2018 - 07.2022
Admissions Nurse/ RN Case Manager
Visiting Nurses Association of Somerset Hills
07.2011 - 05.2015
RN Case Manager
Visiting Nurses Association of Northern New Jersey
Patient Care Coordinator /Patient Care Coordinator Assitant/Intake Coordinator at Trinity Home HealthPatient Care Coordinator /Patient Care Coordinator Assitant/Intake Coordinator at Trinity Home Health
Treatment Plan Coordinator/Patient Intake Coordinator at Clear Choice Dental Implant CenterTreatment Plan Coordinator/Patient Intake Coordinator at Clear Choice Dental Implant Center