Taina Bastien
Brooklyn
Summary
Detail-oriented Intake Coordinator with expertise in client intake coordination, insurance verification, and electronic health records. Committed to enhancing service delivery and ensuring patient satisfaction.
Overview
9
9
years of professional experience
Work History
Intake Coordinator
Bhrags
Brooklyn
06.2025 - Current
- Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
- Maintained accurate records of client intakes in electronic database system.
- Managed communication between patients and healthcare providers.
- Facilitated insurance verification and eligibility checks for patients.
- Supported team members with administrative tasks as needed.
- Maintained confidentiality of sensitive patient information at all times.
- Adhered to confidentiality guidelines when handling sensitive information about clients.
CNA
Congregational rehabilitation Center
Brooklyn
03.2025 - 06.2025
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Answered patient call lights promptly and responded to requests appropriately.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
Home Health Aide
Platinum Home Health Care
Brooklyn
01.2024 - 03.2025
- Assisted clients with bathing, dressing, and incontinence care.
- Maintained clean and well-organized environment for client happiness and safety.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
HHA Coordanator
Elara home care agency
Forest Hills
03.2017 - 05.2019
- Monitored client care plans and adjusted staffing as needed.
- Coordinated care schedules for clients and home health aides.
- Facilitated effective communication among team members to enhance service delivery and patient satisfaction.
- Communicated with families to address concerns and provide updates.
- Assisted in training new home health aides on best practices and protocols.
- Monitored aide performance to maintain high standards of care delivery.
Education
Associate of Applied Science - Health Information Technology
Plaza College
NY12-2022
Skills
- Client intake coordination
- Electronic health records
- Insurance verification
- Scheduling appointments
- Regulatory compliance
- Patient communication
Timeline
Intake Coordinator
Bhrags
06.2025 - Current
CNA
Congregational rehabilitation Center
03.2025 - 06.2025
Home Health Aide
Platinum Home Health Care
01.2024 - 03.2025
HHA Coordanator
Elara home care agency
03.2017 - 05.2019
Associate of Applied Science - Health Information Technology
Plaza College